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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
819 Reviews

819 Reviews of Spitzer CDJR Mansfield - Service Center

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February 14, 2025

Tim is always wonderful. Disappointed that there were greasy footprints on car interior after service. More

by YAYASISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. Tim will be thrilled to hear he was able to provide you with top notch customer service but had a issue with your car services. We would like to speak to you more on this matter, please give us a call at our dealership to better assist you. Thank you for your time and patience.

February 13, 2025

I was informed of the other repairs that needed done on my vehicle but not pressured. More

by rklt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 13, 2025

The experience was fast, friendly and professional. I will reach out to this team when I want to get work done on my personal vehicle. More

by Steven.nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Spitzer CDJR Mansfield responded

Steven, Thank you for your positive review! We are happy to hear that our team provided you with a quick and efficient experience. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

February 12, 2025

Kendra was very pleasant and professional; she kept me informed of the work being done on my car. When I left the dealership I felt confident that I received good service. More

by ddishong
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Feb 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are glad that Kendra took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service.

February 12, 2025

I am so pleased with my service with Spitzer! They were very professional, explained the repair needed very clearly, and were very helpful, pleasant and nice! More

by darmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 08, 2025

Excellent! Fast, professional. Kendra was great. She was concerned about my car problems as if they were her own. Great communication. Overall rating A+ More

by JOHNCLAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are glad that Kendra provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 04, 2025

My service advisor, Tim, was tremendously knowledgeable and helpful during the visit. Enjoy working with Tim! More

by Gabe.mccready27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Spitzer CDJR Mansfield responded

Gabe, Thank you for taking the time to share your experience. We are pleased to know that our service advisor Tim has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to seeing you in the future.

February 03, 2025

Quick. Polite. Waiting room is clean with nice array of complimentary snacks. Thanks. Would appreciate dirt soft drinks for diabetics. More

by nokautu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Noka, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

February 02, 2025

Everyone was courteous and on time . And was treated with great respect. .They do a great job . More

by Brian Fargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Brian, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! We look forward to the next opportunity to serve you again.

February 02, 2025

Great dealership great service department the best in my area wouldn't go anywhere else More

by Bigben73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Ben, Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

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