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Spitzer CDJR Mansfield - Service Center
Ontario, OH
606 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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606 Reviews of Spitzer CDJR Mansfield - Service Center
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June 14, 2024
Disappointed in the manufacturer more than the dealer. Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, was told it needs brakes, I replaced my rear differential myself, Brakes were well beyond 60% remaining. Lastly, I asked to have the corrosion repaired under warranty and was told no because I didn’t buy new. Because of this, I’ll be trading in my Durango, Fiat 500 and wrangler for another brand. Very disappointed in the brand that I’ve been extremely passionate and loyal to for many years. Good luck Stellantis, last dollar I’ll spend with your organization. More
by Mike
Verified CustomerEmployees Worked With
I don’t recall names, nor does it matter
June 11, 2024
Colton took me in for the oil change even though I was scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. Yo scheduled at Kia, or so I thought. Colton was very patient and explained things. I think I may just come to the CDJR side for service from now on. You have a better waiting room. More
by THERESA.HLOPICK
Employees Worked With
Colton
June 11, 2024
Even though I had my car in their 3 times for the same problem it has never been fixed. I had a lot done but I can’t understand this. problem it has never been fixed. I had a lot done but I can’t understand this. More
by Arna882@gmail.com
June 11, 2024
Tim, Kendra & the new guy are amazing to deal with! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! Great smiles & pleasant attitudes! They know their stuff about the vehicles! I love my Dodge Ram 1500 & so does everyone else! More
by myuniqangel
Employees Worked With
Other Employees :
New service guy! Sorry don't remember his name.
June 10, 2024
I always have a good experience getting my truck serviced with spitzer motors in Mansfield. with spitzer motors in Mansfield. More
by timmyers40
June 07, 2024
This visit marks the second time I brought my 2020 jeep Cherokee for the same issue and they are unable to find the problem. The first time I brought the vehicle in it was less than a year now the warranti Cherokee for the same issue and they are unable to find the problem. The first time I brought the vehicle in it was less than a year now the warranties about the wire out and I’m gonna be stuck with an issue that I might have to pay out-of-pocket because that service center is unable to find the problem. More
by JONSTEVENS359
Employees Worked With
June 07, 2024
Everyone was really nice and took really good care of me and they were very respectful of my vehicle and they were very respectful of my vehicle More
by stephaniet3650
June 06, 2024
Very helpful. I love going there because they are always nice and actually care. The pricing is expensive but the service is great. I love going there because they are always nice and actually care. The pricing is expensive but the service is great. More
by KIMMY060384
Employees Worked With
June 06, 2024
Tim has been taking care of me for years. His customer service is exemplary. The fact that he can remember my name when he sees me out and about is amazing. His customer service is exemplary. The fact that he can remember my name when he sees me out and about is amazing. More
by GREATAL
Employees Worked With
June 06, 2024
Everyone is so nice they make you feel welcome and takes time to answer your questions time to answer your questions More
by 19PATRICIAFOX74
