Spitzer CDJR Mansfield - Service Center
Ontario, OH
606 Reviews of Spitzer CDJR Mansfield - Service Center
Everyone was very helpful and friendly. I am very happy with my experience. I will definitely be back! Thanks! I am very happy with my experience. I will definitely be back! Thanks! More
I have used this dealership several times. The staff is always friendly and informative. Rather than talk to me- they discuss my options. I feel more informed and they help me to understand. The staff is always friendly and informative. Rather than talk to me- they discuss my options. I feel more informed and they help me to understand. I appreciate being talked with rather than too. Colten was most helpful to me during my last visit. Thank you Colten and staff! More
We have been having both our Sorentos serviced at Spitzer Kia Mansfield since we bought them. They have always given us great service. Linda Briggs is very knowledgeable and treats her customers with great r Kia Mansfield since we bought them. They have always given us great service. Linda Briggs is very knowledgeable and treats her customers with great respect. She always has a smile & will not push you into anything you cannot afford that day. We will be returning there for all our services. Thank You Linda Briggs & the whole team at Kia of Mansfield. More
From the sales person to the service department I have been totally satisfied from day one. Everyone has always been friendly and knowledgeable with me every time. At my last visit for an oil change Gweny been totally satisfied from day one. Everyone has always been friendly and knowledgeable with me every time. At my last visit for an oil change Gwenyth Hall assisted me and informed me that my tires were in need of a rotation which I was not going to do at that time but she said they were definitely in need of it so I felt she was more aware of an issue then I would be so we proceeded with the rotation. Thank you Spitzer Kia and especially Gwenyth Hall. More
Tim in service is good at his job . Thank you for the speedy service . Have a nice day Thank you for the speedy service . Have a nice day More
Spitzer always takes care of my needs, when I have anything done! They communicate very well, and get you in and out of there! anything done! They communicate very well, and get you in and out of there! More
The services provided here is always professional, complete and expedient. I highly recommend them for servicing your vehicle. complete and expedient. I highly recommend them for servicing your vehicle. More
I always feel welcomed. I get the service, honestly and kindness from Spitzer that you would expect from a local repair shop I get the service, honestly and kindness from Spitzer that you would expect from a local repair shop More
Not pleased. Will not go back. Demanded $2k more than my warranty covered. Illuded to my warranty being cancelled if I did not have them complete repairs. Had to Will not go back. Demanded $2k more than my warranty covered. Illuded to my warranty being cancelled if I did not have them complete repairs. Had to call the warranty company to get the truth. When I refused additional repairs they still charged over $400. Claimed an issue on the code scanner that never showed up prior to their diagnosis. Had to push to get a written copy of proposed repairs. Overall, felt the company was pushy, shady, and overcharging. After the work I expressed my dissatisfaction and requested not to be contacted again. I was emailed, called, and/or text daily for feedback and reviews. I asked to be removed from their contact list and still got harassed for a review. I warned they would not like my feedback. Now, I'm tired of being harassed and am giving their dang review. DO NOT RECOMMEND More
Work was done on time and corrrectly. . Contact with Kendra was timely and informative and I was pleased with was apprised of my bill. . Contact with Kendra was timely and informative and I was pleased with was apprised of my bill. More