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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
606 Reviews

606 Reviews of Spitzer CDJR Mansfield - Service Center

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August 04, 2024

They were fast to help me when i arrived , however the communication between parties was not satisfactory- we were told different things than what was happening and was not able to pick up my vehicle when More

by Natalie Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Spitzer CDJR Mansfield responded

Natalie, thank you for your review on your recent experience with us at Spitzer CDJR Mansfield! Your full satisfaction is indeed valuable to us and we want to make sure we make any corrections possible to improve your experience. Please reach out to our Service Director Greg Gilliam at 567.247.0254 at your allowance and in the meantime please enjoy your Honda on the open road!

August 03, 2024

Every one i came crossed at the dealership were nice and explained everything about my car well. More

by KENYAWYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
Aug 06, 2024 -

Spitzer CDJR Mansfield responded

Kenya, we are delighted that our staff you came across were nice and provided you important information useful for your car at Spitzer CDJR Mansfield! Thank you for trusting us with your safety and comfort on the road and your kind recommendation. Please enjoy your Kia until next time!

August 03, 2024

They always: Are friendly. Take me to work and bring my truck to me (washed) when it's done. Explain the work and the charges. More

by Havenoidea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton C., Robert Maynard
Aug 06, 2024 -

Spitzer CDJR Mansfield responded

Haven, we are so thrilled that our team provided you with the utmost courteous and efficient service during your recent visit at Spitzer CDJR Mansfield complete with a ride to work and delivering your truck washed! Your generous recommendation for others to give us a try is very appreciated and we wish you enjoyment in your Dodge onto next time!

August 01, 2024

Very friendly and professional staff. We took my daughter’s car in to get an issue diagnosed and fixed. Kendra Weaver made sure we understood the potential charges when we dropped it off More

by ohiobrits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Spitzer CDJR Mansfield responded

Ohio, it is to our delight to know Kendra and our crew were professional and provided thorough communication to you on your successful service with us! Thank you for recommending others to try us out and we wish you and yours enjoyment on the open road!

July 31, 2024

I was stuck after losing my keys. Sara in parts was supper helpful and understanding. She tried to everything possible on a Saturday just before closing. Colton looked after everythin More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, colton
Aug 01, 2024 -

Spitzer CDJR Mansfield responded

Paul, we are so thrilled for you that Sara and Colton looked after your car and completed service in great timing for your trip! Thank you for taking the time sharing your awesome experience with us as well as recommending others to check us out. We wish you safest of travels in your Chrysler!

July 29, 2024

Been my dealership of choice for the last 20 years. I have had a lot of service appointments and the people are always professional More

by wkohler520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Spitzer CDJR Mansfield responded

Wkohler, it is truly our honor to have your loyalty regarding your safety and comfort on the road for the past 20 years! Thank you for your awesome review of your exciting recent service along with your recommendation for others to check us out. Please enjoy your Dodge until next time!

July 26, 2024

Spitzer was fantastic. They got me right in and replaced my running boards quickl and without any hassle. More

by kreger.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Spitzer CDJR Mansfield responded

Kreger, we are so thrilled that our service team provided you fantastic assistance on your Ram with quickness and no hassle! Thank you for recommending others to check us out and we wish you safest of travels everywhere!

July 24, 2024

Good ,timely service, very friendly. Nice clean facility. Got in and out very fast. Always let me know when service is needed. More

by RLRITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Spitzer CDJR Mansfield responded

Rita, we are so thrilled that our team provided timely and friendly service to you! It is a priority of ours that transparency comes with our service and gratifying it is that it was a part of your experience. Please enjoy your Jeep in safety!

July 24, 2024

Linda Briggs excellent on knowledge and helpful on how to resolve my problem.thankful for the curtsey and patience... More

by Paul D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda briggs
Jul 25, 2024 -

Spitzer CDJR Mansfield responded

Paul, your awesome review about our team and Linda is well received! It is to our delight that your concerns were courteously addressed and solved and we thank you for recommending others to check us out. Safest of travels in your Kia!

July 23, 2024

You're service department is extrodenarly friendly and very helpful, enjoy your expertise and always welcome attitude no matter what might be wrong. Thank you! More

by Jkennison@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Jul 24, 2024 -

Spitzer CDJR Mansfield responded

J, it is to our delight that our service team were extraordinarily friendly and very helpful during your recent visit with us at Spitzer CDJR Mansfield! Thank you for all your kind words about our exceptional service and recommending others to check us out. Please enjoy the open road with safety until next time!

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