Spitzer CDJR Mansfield - Service Center
Ontario, OH
606 Reviews of Spitzer CDJR Mansfield - Service Center
They were fast to help me when i arrived , however the communication between parties was not satisfactory- we were told different things than what was happening and was not able to pick up my vehicle when communication between parties was not satisfactory- we were told different things than what was happening and was not able to pick up my vehicle when i was told to do so because they hadn’t received the part or put it back together. We had also communicated we did not want an oil change but they ignored and charged use for it anyways. They were apologetic which is apppreciated, but the communication could be better between everyone involved. More
They always: Are friendly. Take me to work and bring my truck to me (washed) when it's done. Explain the work and the charges. Take me to work and bring my truck to me (washed) when it's done. Explain the work and the charges. More
Very friendly and professional staff. We took my daughter’s car in to get an issue diagnosed and fixed. Kendra Weaver made sure we understood the potential charges when we dropped it off We took my daughter’s car in to get an issue diagnosed and fixed. Kendra Weaver made sure we understood the potential charges when we dropped it off and again when she called with the results. We will definitely be going back for future service needs. More
I was stuck after losing my keys. Sara in parts was supper helpful and understanding. She tried to everything possible on a Saturday just before closing. Colton looked after everythin Sara in parts was supper helpful and understanding. She tried to everything possible on a Saturday just before closing. Colton looked after everything on Monday am and I was back on my trip faster than expected. Great people with great service More
Been my dealership of choice for the last 20 years. I have had a lot of service appointments and the people are always professional I have had a lot of service appointments and the people are always professional More
Spitzer was fantastic. They got me right in and replaced my running boards quickl and without any hassle. They got me right in and replaced my running boards quickl and without any hassle. More
Good ,timely service, very friendly. Nice clean facility. Got in and out very fast. Always let me know when service is needed. Nice clean facility. Got in and out very fast. Always let me know when service is needed. More
You're service department is extrodenarly friendly and very helpful, enjoy your expertise and always welcome attitude no matter what might be wrong. Thank you! very helpful, enjoy your expertise and always welcome attitude no matter what might be wrong. Thank you! More