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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
756 Reviews
Today: 9:00 AM - 2:00 PM Closed Now
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756 Reviews of Spitzer CDJR Mansfield - Service Center

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February 08, 2025

Excellent! Fast, professional. Kendra was great. She was concerned about my car problems as if they were her own. Great communication. Overall rating A+ More

by JOHNCLAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are glad that Kendra provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 04, 2025

My service advisor, Tim, was tremendously knowledgeable and helpful during the visit. Enjoy working with Tim! More

by Gabe.mccready27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Spitzer CDJR Mansfield responded

Gabe, Thank you for taking the time to share your experience. We are pleased to know that our service advisor Tim has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to seeing you in the future.

February 03, 2025

Quick. Polite. Waiting room is clean with nice array of complimentary snacks. Thanks. Would appreciate dirt soft drinks for diabetics. More

by nokautu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Noka, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

February 02, 2025

Everyone was courteous and on time . And was treated with great respect. .They do a great job . More

by Brian Fargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Brian, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! We look forward to the next opportunity to serve you again.

February 02, 2025

Great dealership great service department the best in my area wouldn't go anywhere else More

by Bigben73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Ben, Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

February 01, 2025

Anthony helped me tremendously and made the car buying experience seamless. He was willing to find me the perfect car in the price range I was looking! More

by TROSSMAN2828
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer CDJR Mansfield responded

We are thrilled to hear about you positive experience at- Spitzer CDJR Mansfield. Our entire dealership takes great pride in providing the best possible buying experience and Anthony will be thrilled to hear of your kind words.

January 31, 2025

Tim went above and beyond with my service needs, and updating me with all the details along the way. More

by KOVINCHICKCASSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Cassandra, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Tim will be thrilled to hear that you added him to your stellar review, thank you. We look forward to seeing you again when it is time for your next service.

January 31, 2025

Very nice and informative. It was car washed off clean from salt, got a veteran discount thank you. More

by ozzie007!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team was both kind and informative throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 31, 2025

I bring my car here for oil changes even though I bought it at a different Spitzer, they are always wonderful. More

by m.m200409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels.

January 31, 2025

My 22 Ram has been serviced at this dealership since buying it from them. The truck has quite a few problems for still having such low mileage. It's currently sitting at dealership waiting for more repa More

by CHRISMSNGER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are sorry to hear that your 22 Ram has been having issues. We would love to speak to you more on this matter. If you would give us the opportunity, please give us a call at our dealership and ask for our Service Manager available. Thank you for your time and patience.

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