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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
604 Reviews

604 Reviews of Spitzer CDJR Mansfield - Service Center

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November 23, 2024

Trusting and caring staff. From the start until completion, you will leave satisfied and happy you chose Spitzer of Mansfield. More

by wldwrdwky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nothacker
November 22, 2024

Service Dept is AMAZING ! I was not “thrilled” with interaction with sales within the dealership More

by careymransom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Excellent customer service. I would definitely recommend others to come to Spitzer Kia. Thanks again! More

by bgabler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

We appreciate your positive review and recommendation! We are happy to hear that our team provided you with 5-star service throughout your visit. We hope that you continue to choose us for all of your future automotive needs!

November 20, 2024

The team was helpful and worked quickly to complete my service. I was in and out faster than I expected. More

by goodguysloose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team got your automotive needs taken care of- quickly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 20, 2024

I always get the best service at Spitzer CDJR. I trust him to do the work and take care of my vehicle properly More

by MJ23LUVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Laws 5 stars
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are overjoyed that our team consistently takes exceptional care of you and your automotive needs. it is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 19, 2024

Very thorough and courteous! We always feel confident taking our jeep there! Definitely recommend them. More

by RYOCHEM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review and recommendation! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently provides you with thorough and efficient service. We hope to see you again when the time comes for your Jeep's next service.

November 19, 2024

You said my lug nuts were swollen and wanted to charge me 308$ I took to another shop got them off no problem in 15 minutes matter of fact and only charged me 50$ I will not be back for any service after thi More

by Barbara knipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician greg i think don't know his last name
November 18, 2024

Tim had offered some other services (gas and oil treatment )for my vehicle which I did purchase. More

by PAULAGLASGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you leaving Tim this 5-star rating! We are glad that he provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 16, 2024

Everyone worked well together and kept my husband and I updated on my cars progress and needs. More

by PLYMOROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your husband and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 16, 2024

I brought my car in because the screen works intermittently. Since it is intermittent it is harder to diagnose. Kendra and Drew talked to me after the car was checked and gave me some suggesti More

by DDAVIS2743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew, the mechanic who talked to me after checking my car.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you taking the time to leave us this 5-star rating! Our guests' satisfaction is our top priority, and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

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