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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
779 Reviews

779 Reviews of Spitzer CDJR Mansfield - Service Center

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June 05, 2025

I have used you in the past for my fleet vehicles you have always been kind and courteous and completed the repairs in a timely manner. More

by ctafur76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I wish I had asked more individuals for their names, but every person I encountered at Spitzer of Mansfield was wicked nice. They never give me a hard time when I'm running late to get my oil changed. Tim t More

by cleothecutie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this excellent review! We strive for 100% customer satisfaction, and we are glad that Tim and the team provided you with the A+ service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 02, 2025

Kendra and the spitzer service center are always fantastic to work with. The quality of care with the cars is matched by their quality of care with their customers. They know that keeping us on the More

by AMANDABCROWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. We look forward to continue providing you with the same 5-star service in your visits to come. Safe travels!

June 02, 2025

The dealership made me feel welcoming right away. I used to get oil changes elsewhere but I will be going here from now on. More

by jsmith44875
Recommend Dealer
Yes
Employees Worked With
Steve Edwards
Jun 05, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 31, 2025

Kendra was very efficient and friendly. Her advice helped me get thru the process quickly. The waiting room was comfortable and inviting. All around a great experience. More

by leedydarryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

May 31, 2025

They did not fix my truck. I had to supply the parts because you were unable to get them. Then it took two days to install them. It worked for six days and is even worse now. I More

by FRAZIERLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Took two years to get my Jeep in and I was lied to several times. But who did the paint job did a great job? More

by KARMANKELSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Everything was just as it should have been, great! Awesome people to wait on me! Highly appreciated!! More

by RICKBERRY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive review! We strive for 100% customer satisfaction, and we are glad that our team provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 25, 2025

Made appointment, received reminders, took our vehicle in right as we arrived. Nice people working there. Great place to get your Ram 1500 fixed. More

by Cindyfisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review and we are delighted to hear that your team provided you with 5-star service. We hope that you continue to choose us for all of your future Ram needs!

May 24, 2025

Fast Friendly service. They e-mailed me Was able to get me in 45 minutes early. More

by twarrick47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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