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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
618 Reviews

618 Reviews of Spitzer Buick GMC Parma - Service Center

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November 22, 2024

The dealership was very close to my home, so that was good! The lady who helped me was very nice as well! More

by Mellisa Trimarche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name!
Nov 22, 2024 -

Spitzer Buick GMC Parma responded

Mellisa, Providing immaculate service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very nice. We wish you safe travels until we meet again!

November 22, 2024

We were over an hour from home and had an issue with the truck on a Saturday afternoon. We were 1 mile from the dealership and when I called, they said to bring the truck in and the Service Detector would More

by GNOSBORNE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this extraordinary review and recommendation! We are pleased to know that our team went above and beyond to help you out. We hope to serve you again in the future when the time comes.

November 22, 2024

In for oil change and tire rotation. very fast and efficient. Won’t hesitate to go back. More

by dlm2150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this amazing review! We are happy to know that our team was very fast and efficient. We look forward to serving you again in the future when the time comes.

November 22, 2024

It was the most excellent experience I had they’re great people especially my salesman, Darrell and your service manager, Adam Your service manager was also a great help to me. This is the first GMC vehicl More

by Bencivengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are so glad that Darrell and Adam took great care of you and ensured your experience with us was top-notch. We hope that you continue to choose us for all of your future GMC needs!

November 22, 2024

This dealership provides excellent service. After the oil change and tire rotation was completed, the dealership provided a video of the oil change, tire rotation, and car safety inspection. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 21, 2024

Friendly, fast and cost effective. Thorough, communicative and very fair. Would refer family and friends. More

by drakeangie60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and sales departments
Nov 22, 2024 -

Spitzer Buick GMC Parma responded

Drake, Thank you for leaving us this incredible review and recommendation! We are happy to know that our team was friendly, fast, thorough and communicative. Please do not hesitate to let us know how we may be of further service to you.

November 21, 2024

The dealership provides excellent service. I have bought or leased vehicles from them for over 20 years. I have always felt my car-needs were met professionally. Always a good experience. More

by Cyndee and Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Buchner 5 Stars also, Tim Kubow
Nov 22, 2024 -

Spitzer Buick GMC Parma responded

Cyndee and Lloyd, We appreciate you for leaving us this remarkable review! We are delighted to know that they met your car needs professionally, provided you with excellent service and made your experience good as always. We look forward to continue serving you and your future automotive needs when the time comes.

November 20, 2024

I was checked in on time, and was keep informed about the progress of my car. The wait was a little longer then expected but the waiting area is comfortable and I was able to complete my work while I waited. More

by Mz.Quetta26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team kept you informed about the progress of your car and checked you in on time. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 19, 2024

It took 7 weeks to fix my truck. Waiting for diagnosis, waiting for parts, and the final 2 weeks were for the actual work. Service writer Dominick was unprofessional and had an attit More

by robzracecar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Everyone is friendly, helpful, and knowledgeable. I plan to continue working with them. Due to my positive experience More

by r-maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier. I don't know her name
Nov 22, 2024 -

Spitzer Buick GMC Parma responded

Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly, helpful and knowledgeable. We wish you safe travels until we meet again!

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