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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
822 Reviews

822 Reviews of Spitzer Buick GMC Parma - Service Center

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November 14, 2023

Very professional staff that kept me up to date on the status of my vehicle More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Nov 16, 2023 -

Spitzer Buick GMC Parma responded

Terry, Thank you for your positive review! We are so glad that our team provides you with a top-notch experience. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you.

November 12, 2023

I was a customer of Axelrod for many years, bought a few vehicles and serviced them there. This is my first time with Spritzer service which was A1. Hope to continue with Spitzer. More

by SSIBITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Justin Lanham, Selena Sooklall, Travis Freeman, Ethan Christopher
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Nov 13, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are pleased that our team could continue to provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 11, 2023

No problems Tim kept me up to date and explained other issues. Satisfied with service. More

by THEBELSK
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 13, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that Tim could provide you with 5-star service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review!

November 11, 2023

Well. Service is always fantastic Have been an Axelrod family member forever. Happy to see employees were retained such as Tim in service and everyone el More

by ECARMAC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Nov 13, 2023 -

Spitzer Buick GMC Parma responded

We greatly appreciate you taking the time to leave this wonderful review! Providing top-notch service is so important to us, and we are glad that Tim's efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that she and the team may help you with

November 10, 2023

Everyone was so nice. My service was handled efficiently and timely. The service manger did a great job and a problem I had with my Buick pints was taken care of promptly More

by CKUPSPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Squid our sales person, Mitchell Axelrod, Tim Kubow
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Nov 10, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you safe travels!

November 10, 2023

I scheduled my appointment to get new tires, then when I came in for that appointment they told me the tire machine is broken. I don’t understand why they couldn’t have called me in advance instead of letti More

by EVAN.C.CHONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Leek
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November 09, 2023

They're very professional and know what they're doing very pleasant and the atmosphere was really nice and the place was so clean it was fast and I didn't have to wait a long time for it to be done More

by annquinn099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was there for parts and oil change
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Nov 09, 2023 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this wonderful review! Your safety and satisfaction are our utmost priority, and the team will certainly continue to provide you and your automotive needs with our best care in your visits to come. Please do not hesitate to give us a call if anything!

November 08, 2023

Very professional courteous, considerate. Explained everything. Kept me informed all day long. Explanations were clear and precise. Highly recommend this service department! More

by GIGGLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Axelrod
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Nov 09, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are pleased that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 06, 2023

Tim and the rest of the service staff are always helpful and kind. Great service every time! More

by 2010PEREZV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Selena Sooklall
Report | Print
Nov 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are so glad that Tim could be of valuable assistance to you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 05, 2023

Great service everyone is courteous and helpful the facility is very clean the waiting time was short More

by TSOBERAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are pleased that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels until we meet again!

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