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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
823 Reviews

823 Reviews of Spitzer Buick GMC Parma - Service Center

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November 21, 2023

Justin Lanham was terrific. His professionalism and expertise were off the charts. He forecast for me what my vehicle would need in the future and accomplished the day’s tasks e More

by Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are honored by your business, and so proud that Justin and the team could provide you with top-notch service. Your satisfaction means so much to us. Please do not hesitate to let us know how we may be of further assistance to you!

November 21, 2023

Great They were on time with my appointment got in and out on time and Justin was very helpful More

by HONDAMAN048
Recommend Dealer
Yes
Employees Worked With
Justin lanham
Nov 22, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! We are pleased that Justin could put you at ease and ensure you had a seamless experience. Please be sure to give us a call if you ever have any further questions or concerns!

November 19, 2023

Very good experience - Selena Sooklall was of great help with this visit & getting me scheduled for my next visit - when I get new tires put on my truck. More

by John Kleinhenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us, John! Providing top-notch service is so important to us, and we are glad that Selena's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 19, 2023

Service was excellent. Selana is very nice. I always have my service done at this dealership. More

by CRAIG.MOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham, Selena Sooklall
Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Craig. We are so happy Selena could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave this positive review. We look forward to seeing you again!

November 17, 2023

My husband had new, higher end wiper blades put on his vehicle while in for service. We left for FL a couple days later and the passenger side blade popped off during a rain storm. Had to find an auto zon More

by JAN0128
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lanham
November 17, 2023

They were wonderful . They were prompt and waiting for me when I arrived for my appointment. The service person took the time to explain what they were going to do and i More

by SANDPIPERNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this amazing review! We are honored that you continue to confide in us with your automotive needs. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 17, 2023

Spitzer, the former axle rod dealership. Dealership took my truck in-and-in a emergency situation diagnosed it scheduled. The repair provided set up a rental vehicle in the downtime. Really More

by MIKE@MPIZZUTI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

November 17, 2023

Tire replacement; couldn't repair Tire replament. Tire could not be repaired Picked up a bolt More

by DR7593
Recommend Dealer
No
November 16, 2023

I have been a customer of Axelrod for many years. Brandon Leek in sales and Tim Kabow in the service department have been both very knowladgable,helpful and frienfly in my deialing with purchasing an More

by EARL144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for choosing our dealership and for leaving Brandon and Tim this wonderful review! We are pleased that they took great care of you throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how she and the team may be of further service to you!

November 16, 2023

Selena Sooklall was my was my service rep on this visit. She was polite and friendly, smiled and welcomed me warmly. She inspected the car and told me when it was ready she would come and get me. Good job! More

by muej297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with Selena! We are so glad that she could provide you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

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