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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
823 Reviews

823 Reviews of Spitzer Buick GMC Parma - Service Center

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December 08, 2023

I found it to be very friendly very comfortable and informative you felt welcomed when you entered the doors you were greeted with a smile and everyone you encountered greeted you it was a great experi More

by BJHOUSTON0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Dec 08, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your excellent feedback! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to let us know.

December 08, 2023

I appreciate all the people that works in the service department. I they got me in and out. More

by SONOFMAN2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Dec 08, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that our team could get your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 07, 2023

Everyone I had been ib contact with was courteous, kind and seemed in touch with my needs aldo very pleasant waiting area. More

by bjaned720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Dec 07, 2023 -

Spitzer Buick GMC Parma responded

We greatly appreciate your positive review! We are so glad that our team could be of valuable assistance to you and it is an honor to know how confident you are in our efforts. We hope for an opportunity to work with you again!

December 07, 2023

I'm very happy with the service and never i had any problems with the scheduling. More

by EVA.TOMKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Ethan Christopher
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Dec 07, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are overjoyed to provide you with 5-star service throughout your visit. Safe travels until we meet again!

December 06, 2023

They are always very professional. This visit was unexpected and the {electrical issue}, but they squeezed me in their schedule and made the necessary repairs. Thank you, More

by FCMDD@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are glad to provide you with 5-star service. If there is ever anything more that he and the team may help you with, please do not hesitate to let us know.

December 06, 2023

Prompt service. Everything was complete when promised. I I I I I I I I More

by Kevin.kelley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Spitzer Buick GMC Parma responded

We are happy to be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! Hope for an opportunity to work with you again in the future!

December 05, 2023

Professional excellence awesome I love the way they helped me when I needed help . They make me feel like I was important for them thank you once again More

by Cmercado317
Recommend Dealer
Yes
Employees Worked With
Darryl and James
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Safe travels!

December 04, 2023

I have always brought my vehicles to Axelrod and they were always very good. This was my first time at Spitzer Service Dept. since they took over. It was a good experience as well. More

by ONE HAPPY GMC GURU
Recommend Dealer
Yes
Employees Worked With
Tim in Service
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! It is an honor to have your confidence and loyalty. Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 04, 2023

Very disappointed-am originally from Ohio but live out of State. I have a car there for my son in college. It took over 2 hours for the oil change and tire rotation. Only when my fiancé noticed the car parke More

by abigail_kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure who our advisor was
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December 04, 2023

They were quick and friendly She addressed my concerns promptly and was very friendly Courteous More

by KIMSMOM108
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are so glad that our team could provide you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with.

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