Spitzer Buick GMC Parma - Service Center

I was greeted by Justin Lanham of the Service Department upon my arrival for repair service of my recently purchased 2017 Buick Lacrosse. Justin was very kind, courteous and professional during my visit at upon my arrival for repair service of my recently purchased 2017 Buick Lacrosse. Justin was very kind, courteous and professional during my visit at the dealership. The mechanic's diagnostic of the issue was completed promptly, and Jason thoroughly explained the necessary repairs to correct the issue. Unfortunately, the repair parts had to be ordered and Jason advised he would contact when they arrive so we can schedule an appointment for repair. Jason should be considered a valuable team member of the Spitzer Buick GMC dealership service department team! More

Staff was very pleasant and helpful. Waiting area was clean. Timothy Kubow provided great service. Waiting area was clean. Timothy Kubow provided great service. More

Great service reasonable price for being a dealer confirming to down south are the mechanical shop confirming to down south are the mechanical shop More

Always friendly and respectful of my time. I just wish they have deals on oil changes. I just wish they have deals on oil changes. More

Timothy Kubow was my service adviser. I stopped by the Spitzer Buick GMC Parma dealership recently to schedule an appointment for a GMC recall notice on my 2006 Buick Lacrosse. Tim chec I stopped by the Spitzer Buick GMC Parma dealership recently to schedule an appointment for a GMC recall notice on my 2006 Buick Lacrosse. Tim checked and the replacement part was in stock and advised they could make the repair that morning. The work was completed promptly and I was on my way in about 45 minutes or so. Tim kept me posted on the progress of the repair and he was very kind and professional. As a result, my overall experience was excellent. Tim is definitely an asset to the Spitzer Buick GMC Parma service department team! More

Spitzer Buick GMC has always done an outstanding job. This vehicle is now over nine years old. They have done all the work on it. I’ve never had to return it they have something redone. They are very tho This vehicle is now over nine years old. They have done all the work on it. I’ve never had to return it they have something redone. They are very thorough and very professional. It was a very deep and sophisticated engine job the work That was performed outstanding the car is running smooth and quiet. Darn good job guys. Keep up the good work. More

Justin the service rep who worked with me was great! Very attentive and personable. Top notch first impression of the dealership. Very attentive and personable. Top notch first impression of the dealership. More

They took care of all the problems i had with my car in a timely manner timely manner More

I've been dealing with this dealership for several years. I have nothing but good things to say about every employee I've had dealings with over the years. However there is one employee that stands out for m I have nothing but good things to say about every employee I've had dealings with over the years. However there is one employee that stands out for me. His name is Tim Kebow. He seems to go above and beyond his duties to make sure you are satisfied with your experience no matter what it may be. There is no reason for me to ever go to another dealership for anything. Thanks Jim Richmond More