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Spitzer Buick GMC Parma - Service Center
Parma, OH
878 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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878 Reviews of Spitzer Buick GMC Parma - Service Center
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February 09, 2024
Tim Kubow took the time to look for my extended warranty when other dealership did not saving me money on repair work that I already paid for. Thanks it was very appreciated. Will be coming back to Tim if when other dealership did not saving me money on repair work that I already paid for. Thanks it was very appreciated. Will be coming back to Tim if any issues occur on my truck. More
by Jmb4767
Employees Worked With
Tim Kubow
February 09, 2024
The service dept told my wife the coupon had expired. She asked if they had a new one, they said no. We paid full price. Could have gone somewhere else and paid less. Will keep that in mind next time and She asked if they had a new one, they said no. We paid full price. Could have gone somewhere else and paid less. Will keep that in mind next time and when getting quotes for the brake work that we will need soon. More
by MITCH_MINTZ
Verified CustomerFebruary 09, 2024
Double charged for diagnostics, so had to pay $600 for about $110 in parts. I had to bring the vehicle back because the bad part was missed the first time. Disappointed. about $110 in parts. I had to bring the vehicle back because the bad part was missed the first time. Disappointed. More
by MIKE.DAIUTO
Employees Worked With
Dominic
February 07, 2024
I was not communicated with timely about the diagnosis of my vehicle. I understand they had someone walk off the job that day. So I can understand it not being a regular day. So I will give the dealership an my vehicle. I understand they had someone walk off the job that day. So I can understand it not being a regular day. So I will give the dealership another chance when I do have to have service done. More
by mrskelleymoore
Employees Worked With
Dominic
February 07, 2024
The appointment took longer than I expected. I didn't get a car wash which I expected. I didn't get a car wash which I expected. More
by SALLY.MAE1
Employees Worked With
February 06, 2024
Friendly,helpful! Communicative. Timely. Available. Understanding I was assisted when first arriving. I was respected for wanting to explore all of my options Communicative. Timely. Available. Understanding I was assisted when first arriving. I was respected for wanting to explore all of my options More
by KIMRN5
Employees Worked With
McCoy Kendrick
