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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
618 Reviews

618 Reviews of Spitzer Buick GMC Parma - Service Center

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December 19, 2024

Travis always takes good care of my vehicles. I really appreciate the experience they provide! More

by NATHAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Spitzer Buick GMC Parma responded

Nathan, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you. Safe travels and Happy holiday's!

December 19, 2024

I found Dominic to be very helpful & friendly when in to receive an oil change. Thank you More

by sjcoyle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Happy holiday's!

December 19, 2024

I was very pleased with the Service that I received my vehicle was ready on time. Thanks to Kelly. More

by robert.m07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Spitzer Buick GMC Parma responded

Robert, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 15, 2024

I have used Spitzer Buick for work on my Buick envision that had coverage under an extended warranty plan purchased from the dealer in Arkansas and, they worked with the warranty company took care of every More

by Breadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services to your Buick Envision. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Safe travels and Happy Holiday's!

December 15, 2024

Employees are great. The work is done. Everyone is very friendly.They're very informative More

by nmb814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again! Safe travels and Happy Holiday's!

December 15, 2024

The are friendly and courteous and get the service done right the first time. Clean shop More

by JoeThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Joe, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy Holiday's!

December 14, 2024

Recently had my LOF done at the dealership on my 2023 Acadia. The service was excellent as usual, I've been bringing my leased cars back to the dealership for mor than 30 years. Would recommend them to a More

by retired, bh1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. Thank you for the dedication and loyalty but also willing to refer us to other's, thank you! We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Safe travels and Happy Holiday's!

December 14, 2024

Dominick did a great job with my tire order from the selection process to the installation. I am very pleased with the outcome! More

by Pgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are delighted to hear that we were able to find the right tires just for your vehicle. Dominick will be over-joyed to hear that you added him to your stellar review! Safe travels and Happy Holiday's!

December 14, 2024

They did a good job wish the could have fixed the paint but it is what it is. They took care of recalls, bad key fob fiction and air leak on sun roof. Seems rattle in dash is gone but time will tell. More

by bdknopf
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy Holiday's!

December 14, 2024

Very helpful with My purchase and service. Had some issues with the new truck but they are working on it. More

by NATHAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Nathan, Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. Congratulations on your new truck and we are quick sure you will be out there in a jiffy enjoying your new vehicle. We look forward to seeing you again when it's time for your vehicle’s next service. Safe travels and Happy Holiday's!

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