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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.4
574 Reviews

574 Reviews of Spitzer Buick GMC Parma - Service Center

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November 14, 2024

Customer service was very helpful and knowledgeable about what I needed done.. they completed their work on time when I was told it took about an hour. More

by jrogersoverbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry didn't catch the name but it was a female with glasses assisted me.
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Nov 19, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this terrific review! We are happy to know that our team was very helpful and knowledgeable about what needed to be done and completed the work on time. Please do not hesitate to let us know how we may be of further service to you.

November 14, 2024

On entering the service dept. I was met with an employee who promptly answered every question I had annoy my vehicle. They immediately took it in and hooked it up to the diagnost More

by countrysewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team answered every question you had and took only an hour to complete your service. If there is ever anything more that we may help you with please do not hesitate to let us know.

November 12, 2024

Went for oil change and tire rotation. Ended up with a leak and 2 large oil stains on my driveway. Dropped off car again to have corrected. Went without a car for 4 total days. No contact More

by A.palus10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2024

Darrell Liebe Made the experience. He was very informative, down to earth guy . If you looking for a car ask for Darrell . More

by andersongerome48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Nov 14, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are happy to hear that Darrell was both helpful and informative. He will be delighted to know how confident you are in his efforts. Safe travels!

November 11, 2024

I was informed with a video of what was going on. Work was very thorough. More

by Kathy.citraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Spitzer Buick GMC Parma responded

Kathy, We appreciate your 5-stra rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 10, 2024

It was ok the visit was. Good thanks for the service price was a little high for one thing but ok More

by ransbyheidi93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2024

Red carpet treatment from the very beginning! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! More

by mommyw8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow
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Nov 14, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are delighted that our team provided you with a seamless, 5-star experience. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

November 10, 2024

Great customer service. Very friendly staff. Very accommodating. Will definitely return for future vehicle service. More

by MIKESPROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are delighted that our team was both kind and helpful and we look forward to continue serving you and your automotive needs with our best care in your visits to come. Safe travels!

November 10, 2024

Excellent service and friendly staff! Devin did a great job with my vehicle! I’ll be back! More

by melany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Tyler and Josh
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Nov 14, 2024 -

Spitzer Buick GMC Parma responded

Melany, Thank you for your kind review! We are pleased to hear that Devin took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may assist you with!

November 10, 2024

Very friendly very nice. Customer service was awesome. Good job and also service fix my car. It also parts was nice. More

by erichaynesworth3692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Spitzer Buick GMC Parma responded

We are happy to hear that our team got your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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