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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
618 Reviews

618 Reviews of Spitzer Buick GMC Parma - Service Center

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October 12, 2023

The dealership was fine, I am disappointed in Buick. I had several updates applied and as a result the thumb drive which contains music didn’t work anymore. I had to reformat it to work. I should hav More

by danmoeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
October 12, 2023

Great group of people who always make sure your every need is met with enthusiasm More

by RAMMAC26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are pleased to know that you were well taken care of throughout your visit! It is our pleasure to serve you. Thank you for the positive feedback and we look forward to serving your automotive needs in the future!

October 11, 2023

Continued good service in a timely manner. Courtesy and pleasant service staff. Satisfied with results. More

by CECORRADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could provide you with a 5-star experience. We hope that you do not hesitate to let us know if we may ever be of further assistance to you!

October 10, 2023

Service department and sales people are great to deal with been dealing with them for years More

by BSORGI1010
Recommend Dealer
Yes
Employees Worked With
STEVE check in sales and all the service department
October 10, 2023

I had a service visit for an oil change and was helped by Justin. I always enjoy working with Justin as he is friendly and professional and if service might take longer than expected he makes sure to let me More

by 12AWHITAKER
Recommend Dealer
Yes
Employees Worked With
Service
October 10, 2023

I will always bring my car here. Everyone was wonderful. They helped with my car and even though we didn't do anything on this day, they washes my car just because. More

by Tnkhawkins74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember tje name
October 06, 2023

They got me in the service department in a timely manner, service was done when they said it would be. More

by Tbittel042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
October 06, 2023

Everything was cool they let me talk to transmission mechanic, I was quoted a price, then got a call, saying it was higher because computers were messed up, I wasn’t happy about that but Tim Kubow did h More

by ruittos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
October 06, 2023

I paid for a rear wiper they put it on incorrect actually it was hot attached and made noises. I had to have someone check I needed to get on the highway come to find out I paid pretty much $40 for them not More

by janed_smoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme Yates, Jerry Kless
October 05, 2023

Right on point with the time frame they told me thanks to everyone for being nice More

by VANRYZIN604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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