Spitzer Buick GMC Parma - Service Center

Selena Sooklall greeting me as I drove in for my appointment. She was quick and professional in checking me in and let me know how long the service would take. Her time estimate was spot on and I appointment. She was quick and professional in checking me in and let me know how long the service would take. Her time estimate was spot on and I was on my way. More

The service advisor I worked with Selena Sooklall was super professional and informative. The process was efficient and I liked the overall vibe of the service department. The cashier, didn’t catch her n super professional and informative. The process was efficient and I liked the overall vibe of the service department. The cashier, didn’t catch her name, was really nice too! More

Perfect service experience with Timothy Kubow. Courteous, skilled and efficient. Kept me informed frequently as I waited for repairs. Courteous, skilled and efficient. Kept me informed frequently as I waited for repairs. More

service staff was very courteous, kind and informative during my appointment. Overall was timely and pleasant. during my appointment. Overall was timely and pleasant. More

I was greeted by Justin Lanham of the Service Department upon my arrival for repair service of my recently purchased 2017 Buick Lacrosse. Justin was very kind, courteous and professional during my visit at upon my arrival for repair service of my recently purchased 2017 Buick Lacrosse. Justin was very kind, courteous and professional during my visit at the dealership. The mechanic's diagnostic of the issue was completed promptly, and Jason thoroughly explained the necessary repairs to correct the issue. Unfortunately, the repair parts had to be ordered and Jason advised he would contact when they arrive so we can schedule an appointment for repair. Jason should be considered a valuable team member of the Spitzer Buick GMC dealership service department team! More

Staff was very pleasant and helpful. Waiting area was clean. Timothy Kubow provided great service. Waiting area was clean. Timothy Kubow provided great service. More

Timothy Kubow was my service adviser. I stopped by the Spitzer Buick GMC Parma dealership recently to schedule an appointment for a GMC recall notice on my 2006 Buick Lacrosse. Tim chec I stopped by the Spitzer Buick GMC Parma dealership recently to schedule an appointment for a GMC recall notice on my 2006 Buick Lacrosse. Tim checked and the replacement part was in stock and advised they could make the repair that morning. The work was completed promptly and I was on my way in about 45 minutes or so. Tim kept me posted on the progress of the repair and he was very kind and professional. As a result, my overall experience was excellent. Tim is definitely an asset to the Spitzer Buick GMC Parma service department team! More

Spitzer Buick GMC has always done an outstanding job. This vehicle is now over nine years old. They have done all the work on it. I’ve never had to return it they have something redone. They are very tho This vehicle is now over nine years old. They have done all the work on it. I’ve never had to return it they have something redone. They are very thorough and very professional. It was a very deep and sophisticated engine job the work That was performed outstanding the car is running smooth and quiet. Darn good job guys. Keep up the good work. More

Great service reasonable price for being a dealer confirming to down south are the mechanical shop confirming to down south are the mechanical shop More

Always friendly and respectful of my time. I just wish they have deals on oil changes. I just wish they have deals on oil changes. More