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Spitzer Buick GMC Parma - Service Center
Parma, OH
574 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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574 Reviews of Spitzer Buick GMC Parma - Service Center
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November 22, 2024
This dealership provides excellent service. After the oil change and tire rotation was completed, the dealership provided a video of the oil change, tire rotation, and car safety inspection. After the oil change and tire rotation was completed, the dealership provided a video of the oil change, tire rotation, and car safety inspection. This video was very informative on the condition of the brakes, tire wear, etc. More
by Bob
Verified CustomerEmployees Worked With
November 21, 2024
The dealership provides excellent service. I have bought or leased vehicles from them for over 20 years. I have always felt my car-needs were met professionally. Always a good experience. I have bought or leased vehicles from them for over 20 years. I have always felt my car-needs were met professionally. Always a good experience. More
by Cyndee and Lloyd
Employees Worked With
Other Employees :
Kelly Buchner 5 Stars also, Tim Kubow
November 20, 2024
I was checked in on time, and was keep informed about the progress of my car. The wait was a little longer then expected but the waiting area is comfortable and I was able to complete my work while I waited. progress of my car. The wait was a little longer then expected but the waiting area is comfortable and I was able to complete my work while I waited. More
by Mz.Quetta26
Employees Worked With
November 19, 2024
it pays to hire knowledgeable in the service dept. the same applies to the mechanics.if you want to charge customers top dollar for service you have to earn it. after leaving spritzer I drove elsewhere the same applies to the mechanics.if you want to charge customers top dollar for service you have to earn it. after leaving spritzer I drove elsewhere and spent $965.00 at another auto service center that employs knowledgeable people who speak the language. When you rob somebody that lesson lasts for a long time. More
by EXPORT1949
Employees Worked With
November 19, 2024
It took 7 weeks to fix my truck. Waiting for diagnosis, waiting for parts, and the final 2 weeks were for the actual work. Service writer Dominick was unprofessional and had an attit Waiting for diagnosis, waiting for parts, and the final 2 weeks were for the actual work. Service writer Dominick was unprofessional and had an attitude throughout the entire process which caused me to have one also. Terrible service and treatment. More
by robzracecar
November 19, 2024
Everyone is friendly, helpful, and knowledgeable. I plan to continue working with them. Due to my positive experience I plan to continue working with them. Due to my positive experience More
by r-maxwell
Employees Worked With
Other Employees :
Cashier. I don't know her name
November 17, 2024
The service department was great and helping me determine what the problem was with my vehicle. what the problem was with my vehicle. More
by MCOLLIER.RHC
Employees Worked With
November 15, 2024
Quick and friendly staff. Thanks Dominic! It was an easy drop off and pick up! Thanks Dominic! It was an easy drop off and pick up! More
by kknatz123
Employees Worked With
November 15, 2024
Friendly employees. Wait time unacceptable for oil change service. Had an appt. Was there 2.5 hours. Wait time unacceptable for oil change service. Had an appt. Was there 2.5 hours. More
by JANE2TEACHER
Employees Worked With
