Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
576 Reviews

576 Reviews of Spitzer Buick GMC Parma - Service Center

Sort by
November 17, 2023

Tire replacement; couldn't repair Tire replament. Tire could not be repaired Picked up a bolt More

by DR7593
Recommend Dealer
No
Report | Print
November 16, 2023

Selena Sooklall was my was my service rep on this visit. She was polite and friendly, smiled and welcomed me warmly. She inspected the car and told me when it was ready she would come and get me. Good job! More

by muej297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with Selena! We are so glad that she could provide you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

November 16, 2023

I have been a customer of Axelrod for many years. Brandon Leek in sales and Tim Kabow in the service department have been both very knowladgable,helpful and frienfly in my deialing with purchasing an More

by EARL144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for choosing our dealership and for leaving Brandon and Tim this wonderful review! We are pleased that they took great care of you throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how she and the team may be of further service to you!

November 15, 2023

Service Dept. was very friendly and helpful. Every time I good it's always the same. Very friendly. More

by VIANCOURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Report | Print
Nov 16, 2023 -

Spitzer Buick GMC Parma responded

We greatly appreciate your positive review! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 14, 2023

Very professional staff that kept me up to date on the status of my vehicle More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Nov 16, 2023 -

Spitzer Buick GMC Parma responded

Terry, Thank you for your positive review! We are so glad that our team provides you with a top-notch experience. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you.

November 12, 2023

I was a customer of Axelrod for many years, bought a few vehicles and serviced them there. This is my first time with Spritzer service which was A1. Hope to continue with Spitzer. More

by SSIBITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Justin Lanham, Selena Sooklall, Ethan Christopher
Report | Print
Nov 13, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are pleased that our team could continue to provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 11, 2023

Well. Service is always fantastic Have been an Axelrod family member forever. Happy to see employees were retained such as Tim in service and everyone el More

by ECARMAC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Nov 13, 2023 -

Spitzer Buick GMC Parma responded

We greatly appreciate you taking the time to leave this wonderful review! Providing top-notch service is so important to us, and we are glad that Tim's efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that she and the team may help you with

November 11, 2023

No problems Tim kept me up to date and explained other issues. Satisfied with service. More

by THEBELSK
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Nov 13, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that Tim could provide you with 5-star service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review!

November 10, 2023

Everyone was so nice. My service was handled efficiently and timely. The service manger did a great job and a problem I had with my Buick pints was taken care of promptly More

by CKUPSPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Squid our sales person, Mitchell Axelrod, Tim Kubow
Report | Print
Nov 10, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you safe travels!

November 10, 2023

I scheduled my appointment to get new tires, then when I came in for that appointment they told me the tire machine is broken. I don’t understand why they couldn’t have called me in advance instead of letti More

by EVAN.C.CHONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Leek
Report | Print
1
...
47
48
49
...
58