Spitzer Buick GMC Parma - Service Center

Everyone was nice and professional. Ordered parts and called and let me know right away. Ordered parts and called and let me know right away. More

Very pleasant. ..and very nice people. Let me know what was going on and very polite ..and very nice people. Let me know what was going on and very polite More

Brent is an awesome salesman. Super helpful. Taught me a lot about my new truck. Super helpful. Taught me a lot about my new truck. More

Great that they were open on a Sat for an oil change, in and out in no time and out in no time More

Easy dealership to work with, friendly staff knowledgeable team. I intend to continue servicing my vehicles with you all, thanks. knowledgeable team. I intend to continue servicing my vehicles with you all, thanks. More

Everyone friendly, they kept me informed about my vehicle but the cost!!! OMG!! well everything has gone up! but the cost!!! OMG!! well everything has gone up! More

Oil change and tire rotation for 88$. So they told me they rotated my tires, unfortunately for them I marked all of my tires and spent 30 mins taking off the wheel caps. I confronted them So they told me they rotated my tires, unfortunately for them I marked all of my tires and spent 30 mins taking off the wheel caps. I confronted them on this and then they lied and changed their story saying it didn't need a tire rotation. The last oil change I had at this location. They didn't tighten the oil filter and it leaked a quart of oil on my driveway. That cost me a bag of oil dry and a quart of oil. 2 bad services from this place. Definitely not giving them a third chance More

Typically outstanding service however had usually long wait time but overall satisfied with customer service and auto repair wait time but overall satisfied with customer service and auto repair More

Fast, friendly service. My vehicle was fixed right in a reasonable amount of time. Great job Spitzer Buick GMC. Thank you My vehicle was fixed right in a reasonable amount of time. Great job Spitzer Buick GMC. Thank you More

We had a problem with our emission system and had it fixed by our mechanic in 2024. Afterwards, we received a letter from Buick talking about a recall on the emission system. We brought the paperwork to fixed by our mechanic in 2024. Afterwards, we received a letter from Buick talking about a recall on the emission system. We brought the paperwork to Travis, who turned it in for a reimbursement as the problem was the same as the recall. Unfortunately, Travis lost the only copy we had of the letter and our mechanic’s receipt. He re-submitted the paperwork, but then we were rejected. He mentioned something about the cutoff for reimbursement being 2020. We are very unhappy about this result. How do we get a letter in 2024 with a requirement that expires in 2020? Further, with the original letter gone, how can we properly discuss our case with anyone? We would like to discuss this with someone either higher up at your dealership, or with someone at Buick. We were told all along in the process that this item would be reimbursed. More