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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
576 Reviews

576 Reviews of Spitzer Buick GMC Parma - Service Center

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November 26, 2023

They took very good care of us. Thank You It was a pleasure and Dominic was very helpful More

by only1ren01
Recommend Dealer
Yes
Employees Worked With
Dominic
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Nov 27, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are happy to hear that Dominic could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

November 25, 2023

Thank you for your excelent service ! The techn. Justin Lanham was very nice and he did a very good job . More

by AGHIORGHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Nov 27, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that Justin could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 22, 2023

I have had nothing but great experiences from the salesman to the service department at this dealership. More

by QUEENGODDESSNANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Sooklall
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Nov 22, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that the team could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! They will be delighted to hear of your kind words. Please do not hesitate to let us know if there is ever anything more we can help you with!

November 21, 2023

Justin Lanham was terrific. His professionalism and expertise were off the charts. He forecast for me what my vehicle would need in the future and accomplished the day’s tasks e More

by Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are honored by your business, and so proud that Justin and the team could provide you with top-notch service. Your satisfaction means so much to us. Please do not hesitate to let us know how we may be of further assistance to you!

November 21, 2023

Great They were on time with my appointment got in and out on time and Justin was very helpful More

by HONDAMAN048
Recommend Dealer
Yes
Employees Worked With
Justin lanham
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Nov 22, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! We are pleased that Justin could put you at ease and ensure you had a seamless experience. Please be sure to give us a call if you ever have any further questions or concerns!

November 19, 2023

Very good experience - Selena Sooklall was of great help with this visit & getting me scheduled for my next visit - when I get new tires put on my truck. More

by John Kleinhenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us, John! Providing top-notch service is so important to us, and we are glad that Selena's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 19, 2023

Service was excellent. Selana is very nice. I always have my service done at this dealership. More

by CRAIG.MOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham, Selena Sooklall
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Craig. We are so happy Selena could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave this positive review. We look forward to seeing you again!

November 17, 2023

Spitzer, the former axle rod dealership. Dealership took my truck in-and-in a emergency situation diagnosed it scheduled. The repair provided set up a rental vehicle in the downtime. Really More

by MIKE@MPIZZUTI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

November 17, 2023

They were wonderful . They were prompt and waiting for me when I arrived for my appointment. The service person took the time to explain what they were going to do and i More

by SANDPIPERNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this amazing review! We are honored that you continue to confide in us with your automotive needs. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 17, 2023

My husband had new, higher end wiper blades put on his vehicle while in for service. We left for FL a couple days later and the passenger side blade popped off during a rain storm. Had to find an auto zon More

by JAN0128
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lanham
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