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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
653 Reviews

653 Reviews of Spitzer Buick GMC Parma - Service Center

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February 04, 2024

Service was completed (took a long time, was given a discount) when it was finished I was told that my truck was ready and washed. When I went to my truck it was not washed. I could have said something More

by timo6924
Recommend Dealer
No
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February 04, 2024

Worked hard to solve problems. Everyone was very nice and helpful. Work completed on same day. More

by SCOTT.BELZ
Recommend Dealer
Yes
Employees Worked With
Ron. Service manager
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

February 04, 2024

Everything went smooth and did not have to wait to long And staff are friendly More

by jmb1015
Recommend Dealer
Yes
Employees Worked With
Selena M Sooklall
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

February 03, 2024

They didn't fix the seat in my wife's truck it been back a few times More

by TONYSEARLES88
Recommend Dealer
No
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February 03, 2024

Very good work, done as I requested Car was set up very nicely for long highway drive into Canada More

by Ggoudreau
Recommend Dealer
Yes
Employees Worked With
Rob, service mgt
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team took great care of you and your vehicle. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!

February 03, 2024

Good communications. Tough repair on a poorly designed manifold that led to a blown rear seal. Your dealer did the best they could under GMC self inflicted issues. I was More

by Gbilyk282
Recommend Dealer
Yes
Employees Worked With
Dominic
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February 03, 2024

Great service Great service despite GMC self inflicted known issues. Appreciated the communication from service More

by Gbilyk282
Recommend Dealer
Yes
Employees Worked With
Dominic
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Feb 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

February 03, 2024

Every encounter wether on the phone was professional & courteous. Kept me informed. Excellent service More

by TERRIANNB1
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2024

Got there at 9:30am didn't leave out till 3pm Too long of a wait time with no communication More

by Zhariahorn3201
Recommend Dealer
No
Employees Worked With
Tim
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February 01, 2024

Tim the service writer i had always been great to me! Very knowledgeable respectful just a class act! Thank you Tim! More

by Tezee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Feb 05, 2024 -

Spitzer Buick GMC Parma responded

Tezee, Thank you so much for leaving Tim this positive review! We are glad to hear that Tim took great care of you and your automotive needs. We are happy to know that he was very knowledgeable and respectful. Please do not hesitate to let us know how we may be of further service to you.

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