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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
653 Reviews

653 Reviews of Spitzer Buick GMC Parma - Service Center

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February 07, 2024

I had an appointment at 2:00 and I was there till almost 4:00 and they knew I was waiting for my vehicle More

by MEANJEAN89
Recommend Dealer
No
Employees Worked With
Service department
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February 07, 2024

Excellent service and reasonable wait time. Selena explained work that needed to be done on rear brakes. More

by RCANSLER
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Feb 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with Selena! We are delighted that she could provide you with 5-star service. Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 07, 2024

I was not communicated with timely about the diagnosis of my vehicle. I understand they had someone walk off the job that day. So I can understand it not being a regular day. So I will give the dealership an More

by mrskelleymoore
Recommend Dealer
Yes
Employees Worked With
Dominic
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February 07, 2024

The appointment took longer than I expected. I didn't get a car wash which I expected. More

by SALLY.MAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 06, 2024

Friendly,helpful! Communicative. Timely. Available. Understanding I was assisted when first arriving. I was respected for wanting to explore all of my options More

by KIMRN5
Recommend Dealer
Yes
Employees Worked With
McCoy Kendrick
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

February 06, 2024

Efficient. On time. Kept me up to date on everything. Pleasant staff. I will keep coming back. From our Sales person Steve through financing and now service has More

by davasarab
Recommend Dealer
Yes
Employees Worked With
Service manager
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! Providing quality and efficient service is so important to us, and we are thrilled that Steve's and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to continue providing you with our best care in your visits to come!

February 06, 2024

The shop was very clean. The check in process was professionally done. I am very satisfied with this service department. More

by MESTERGALL
Recommend Dealer
Yes
Employees Worked With
Selena Sooklal
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Feb 07, 2024 -

Spitzer Buick GMC Parma responded

Offering 5-star service is always our goal, and we are pleased that our efforts met your satisfaction. If there is anything that you would like to discuss further, please be sure to give us a call. We are always happy to assist you in any way possible. Thank you!

February 05, 2024

Smooth and easy experience, very nice salesman and finance people Staff was very accommodating and worked with my schedule More

by angie.smith1003
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Angie, Thank you for sharing your positive experience with us! We are glad that our team provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

February 05, 2024

Pleasant, informed and got the job done. Waiting room was pleasant and relaxing and the oil change took a reasonable amount of time. More

by ALPAK4
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you!

February 05, 2024

It was good with the exception that after my trust was serviced it was smoking under the hood for the trip home. Thinking it was some oil that had spilt I didn't check it. Then the next day it was doing i More

by ORANLEWIS128
Recommend Dealer
Yes
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