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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
580 Reviews

580 Reviews of Spitzer Buick GMC Parma - Service Center

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December 28, 2023

Great service reasonable price for being a dealer confirming to down south are the mechanical shop More

by needaride430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Dec 29, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your positive feedback! Your kind words mean a lot to our team and we can’t wait to welcome you back for another fantastic experience. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

December 28, 2023

Always friendly and respectful of my time. I just wish they have deals on oil changes. More

by Shelly_ames@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Dec 29, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

December 19, 2023

Justin the service rep who worked with me was great! Very attentive and personable. Top notch first impression of the dealership. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Dec 19, 2023 -

Spitzer Buick GMC Parma responded

Ken, Thank you for your wonderful review! We are delighted that Justin could provide you with great customer service you deserve. We wish you safe travels and hope for an opportunity to work with you again!

December 18, 2023

They took care of all the problems i had with my car in a timely manner More

by amazed rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Dec 19, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are delighted that our team could provide you with a smooth, 5-star experience. Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 15, 2023

Put the wrong tire on the wrong rim paid 170 for oil change and tire rotation..yuk More

by martipowerscom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lanham
Report | Print
December 13, 2023

I've been dealing with this dealership for several years. I have nothing but good things to say about every employee I've had dealings with over the years. However there is one employee that stands out for m More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham
Report | Print
Dec 14, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your continued loyalty to our dealership, Jim! We appreciate you taking the time to leave us positive feedback and pleased that Tim could provide you with the quality care that you deserve. We look forward to continue serving your automotive needs for years to come!

December 09, 2023

If Travis is heading the service dept he will be getting the most out of his team! He was my mechanic years ago and was excellent in keeping my vehicle(s) on the road! The dealer he went to as Service Mgr More

by nealkodish50@gmail.com
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review and recommendation! We greatly appreciate the opportunity to work with you again, and thrilled that Travis could provide you with top-notch service. Wishing you safe travels until we meet again!

December 08, 2023

I found it to be very friendly very comfortable and informative you felt welcomed when you entered the doors you were greeted with a smile and everyone you encountered greeted you it was a great experi More

by BJHOUSTON0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Dec 08, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your excellent feedback! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to let us know.

December 08, 2023

I appreciate all the people that works in the service department. I they got me in and out. More

by SONOFMAN2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Dec 08, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that our team could get your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 07, 2023

I'm very happy with the service and never i had any problems with the scheduling. More

by EVA.TOMKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Ethan Christopher
Report | Print
Dec 07, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are overjoyed to provide you with 5-star service throughout your visit. Safe travels until we meet again!

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