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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
654 Reviews

654 Reviews of Spitzer Buick GMC Parma - Service Center

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March 07, 2024

Polite, great customer service. Always quick service Tim is the best person to go to and I enjoy my experience every time I come More

by NINALIPUMA
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave Tim this 5-star review and recommendation! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you!

March 07, 2024

Both Tim and Travis took care of what I needed there was an issue and it got worked out! More

by CORNERSTONETILES
Recommend Dealer
Yes
Employees Worked With
Tim, Travis
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Tim and Travis this wonderful review! They will be honored to hear of your kind words and to know how confident you are in their efforts. We wish you safe travels!

March 07, 2024

I have been going here for years and trust them with all my cars, Tim in service, Paula in Service and Travis in service are awesome and go above and beyond to help you out with anything that is needed! More

by CORNERSTONETILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Cunningham , Tim Kubow, Travis Freeman
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for leaving this wonderful 5-star review! We are pleased to know Travis and Paula's assistance could be of great value to you on your recent process. We’ll continue working hard to make every interaction with us exceptional and memorable. Looking forward to your next visit!

March 07, 2024

From the beginning they were pretty helpful. Again.I don't remember the guy's name that I talked to on the phone.. But he was sympathetic of my issues and did what needed to be done to get them More

by deiter1986
Recommend Dealer
Yes
Employees Worked With
I forget the guys name that i talked to on the phone. He was a pleasure to deal with
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Mar 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible!

March 07, 2024

Oil change took an hour It was fine The counter girls were very nice! Bye More

by SGIULIANI8
Recommend Dealer
Yes
Employees Worked With
Don Difino
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Mar 08, 2024 -

Spitzer Buick GMC Parma responded

We greatly appreciate your positive review! It's an honor to be of valuable assistance to you and it is an honor to know how confident you are in our efforts. Hoping for an opportunity to work with you again!

March 06, 2024

Good service. Friendly Gave detail of the work that was done. Used the coupons and got a extra discount More

by grandmasuepoole
Recommend Dealer
Yes
Employees Worked With
The check out desk and the service desk
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. We hope for an opportunity to work with you again!

March 05, 2024

As I said above, I am not pleased that the price is $20+ more than the same service as last year. More

by T&M4248
Recommend Dealer
Yes
Employees Worked With
I'm not sure of his name but I believe it was Ken Neitzel
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March 04, 2024

Great I'm happy with the service. The service was great a people very friendly and helpful. More

by Ferchavesr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 04, 2024 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with the quality care that you so much deserve! Thank you so much for your positive review and for choosing our dealership. We look forward to continue serving all of your automotive needs in the future!

March 04, 2024

Friendly Staff, on time. I have always been pleased with service here..... i didn't realize until this visit that it was no longer Axelrod????? More

by CpJp
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Think Tim
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Mar 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave this 5-star review! We are always here to take great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you!

March 04, 2024

Quick and easy Service was quick and easy. The service rep was very professional and nicely mannered. More

by CPDSVU
Recommend Dealer
Yes
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Mar 05, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with us. We are happy to hear that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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