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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
654 Reviews

654 Reviews of Spitzer Buick GMC Parma - Service Center

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March 19, 2024

I was treated kindly and the oil change was done quickly. I was very pleased with the service. More

by M_LUICH
Recommend Dealer
Yes
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Mar 20, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. Safe travels!

March 18, 2024

The work was excellent and Kenneth made sure I was able to get on with my day when itbead determined significant repair was needed More

by Eric
Recommend Dealer
Yes
Employees Worked With
Kenneth Neitzel
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Mar 18, 2024 -

Spitzer Buick GMC Parma responded

Eric, Thank you for leaving Kenneth this positive review! We are happy to hear that he took great care of you throughout your visit. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

March 16, 2024

Excellent service xxxx up with car after just a few weeks. But dealership fixes the issues quickly. More

by AJoy
Recommend Dealer
Yes
Employees Worked With
Ken and Mccoy
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Mar 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful feedback! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

March 16, 2024

He was borderline rude and unprofessional to the other people waiting with me. Not happy! More

by notthemomma1961
Recommend Dealer
No
Employees Worked With
Kevin in service bay. Borderline rude and unprofessional to the other people waiting with me.
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March 15, 2024

They fixed my car and it is working quite well. They were pleasant and professional. More

by DJHAGEN0
Recommend Dealer
Yes
Employees Worked With
Dominic
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March 15, 2024

Since I’ve bought my Buick, never had a problem getting my car in for service, they always take car of my vehicle. Service Personnel: Dominic More

by CHRISMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your experience with us! We are pleased to know that Dominic has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

March 10, 2024

Prompt service. Clean car when they were finished I plan to use Axlerod for all my Buick needs. More

by CONNIE18
Recommend Dealer
Yes
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Mar 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! We are glad that our team could provide you with a smooth, 5-star experience. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

March 08, 2024

Appointment was on time, listened to my issues and addressed them. Very Pleased! The appointment was conducted punctually, during which my concerns were attentively heard and effectively resolved. I a More

by ohiomel0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Mar 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star review!! We are honored that you choose us for your automotive needs, and delighted that our team provides you with exceptional care. It is our pleasure to serve you. We wish you the safest of travels until we meet again!

March 08, 2024

Maintenance service was rendered promptly and efficiently in a clean, comfortable environment. Maintenance staff was polite and professional. More

by fnl5903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Neitzel
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Mar 08, 2024 -

Spitzer Buick GMC Parma responded

We are so glad that our team could provide you with the quality care that you deserve and greatly appreciate you taking the time to leave us this wonderful review. Please do not hesitate to let us know if there is ever anything more that we may help you with.

March 07, 2024

They were very thorough and prompt regarding my car trouble. Made sure to listen to my concerns and addressed them. More

by DBRUGGSTIX
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with the quality care that you so much deserve! Thank you so much for your positive review and for choosing our dealership. We look forward to continue serving all of your automotive needs in the future!

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