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Spitzer Buick GMC Parma - Service Center
Parma, OH
573 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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573 Reviews of Spitzer Buick GMC Parma - Service Center
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Verified Customer
November 26, 2024
Process taking way too long. Specially when you taking a loaner. Loaner was dirty…. Pick up process take even longer. When I was picking up my 2024 car battery was drained and ca Specially when you taking a loaner. Loaner was dirty…. Pick up process take even longer. When I was picking up my 2024 car battery was drained and car didn’t starts. And technician told me you probably have bad battery on 6 months old car… More
by VOv
Employees Worked With
November 25, 2024
The work was completed in a timely manner and fixed the issue. Excellent communication and the car was returned on time. issue. Excellent communication and the car was returned on time. More
by jdforster0422
Employees Worked With
November 24, 2024
Rotated the tires but did not balance them. Said that was a different process inconceivable Said that was a different process inconceivable More
by JAMESCHAMPION
Employees Worked With
November 23, 2024
The mechanic was friendly but ultimately didn’t solve either of the two issues. Dunno why my truck is making a tapping noise off the cat/pipe. either of the two issues. Dunno why my truck is making a tapping noise off the cat/pipe. More
by TOBY’s Trailer
Employees Worked With
November 22, 2024
We were over an hour from home and had an issue with the truck on a Saturday afternoon. We were 1 mile from the dealership and when I called, they said to bring the truck in and the Service Detector would truck on a Saturday afternoon. We were 1 mile from the dealership and when I called, they said to bring the truck in and the Service Detector would try to determine the issue. The front wheel bearing had failed and the truck was undrivable. The Service Director was able to provide us with a loaner vehicle so that we could continue with our weekend and get home. The truck was repaired and ready for me to pick up by mid-afternoon that Monday. They went above and beyond to help us out and I would highly recommend this service team at this dealership! More
by GNOSBORNE01
November 22, 2024
In for oil change and tire rotation. very fast and efficient. Won’t hesitate to go back. very fast and efficient. Won’t hesitate to go back. More
by dlm2150
Employees Worked With
November 22, 2024
It was the most excellent experience I had they’re great people especially my salesman, Darrell and your service manager, Adam Your service manager was also a great help to me. This is the first GMC vehicl people especially my salesman, Darrell and your service manager, Adam Your service manager was also a great help to me. This is the first GMC vehicle I have. I hope it does well. More
by Bencivengo
Employees Worked With
November 22, 2024
This dealership provides excellent service. After the oil change and tire rotation was completed, the dealership provided a video of the oil change, tire rotation, and car safety inspection. After the oil change and tire rotation was completed, the dealership provided a video of the oil change, tire rotation, and car safety inspection. This video was very informative on the condition of the brakes, tire wear, etc. More
by Bob
Employees Worked With
