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Spitzer Buick GMC Parma - Service Center
Parma, OH
654 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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654 Reviews of Spitzer Buick GMC Parma - Service Center
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May 07, 2024
The problem was 10Days out of warranty I was told they would try to get it through All I got was a sorry They didn’t even try. I would never purchase a GMC vehicle again and I’m recommending to everyon would try to get it through All I got was a sorry They didn’t even try. I would never purchase a GMC vehicle again and I’m recommending to everyone I know not to. I’ve had other vehicles that were over the warranty and the other dealers worked with me. This is truly sad More
by JMBUCHA74
Verified CustomerEmployees Worked With
Other Employees :
Tim Kubow, Travis Freeman
May 06, 2024
Comfy seats. Very clean. I was greeted immediately. Wait time wasn’t too bad. I was able to schedule early. And got a truck wash. Very clean. I was greeted immediately. Wait time wasn’t too bad. I was able to schedule early. And got a truck wash. More
by shalace2000
Employees Worked With
Tim Kubow
May 04, 2024
Spitzer goes up and about and about doing the best they can which is excellent I thank you can which is excellent I thank you More
by jamesreiss44144
May 04, 2024
Part ordered 6 weeks ago was the wrong part. Service thinks all we have to do is come back many times and it’s no big deal. Service thinks all we have to do is come back many times and it’s no big deal. More
by DAVIDKLEINPETER
Employees Worked With
May 03, 2024
Did a great job fixing our issue and working with our extended warranty company to get the fix covered. We'll return to them for any future service. extended warranty company to get the fix covered. We'll return to them for any future service. More
by TONIBRADLEY.ARKANSAS
Employees Worked With
Ken Neitzel
May 02, 2024
Dominic Difino checked me in and was very pleasant. He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was ver He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was very appreciative of. More
by rsmith7044
May 02, 2024
FANTASTIC! The service team was awesome! Especially Tim, he has awesome customer service skills.. I will definitely recommend this dealership 😊 The service team was awesome! Especially Tim, he has awesome customer service skills.. I will definitely recommend this dealership 😊 More
by COOKIEBAKERTHE1
Employees Worked With
Tim Kubow, Travis Freeman
May 02, 2024
Great. I spent almost $1100 and didn't get my problem fixed. Rear suspension still an issue. And how is it airbags are no longer made! Amazing. And was tol I spent almost $1100 and didn't get my problem fixed. Rear suspension still an issue. And how is it airbags are no longer made! Amazing. And was told to take it to a body shop for additional repairs of putting rocket panel back on. More
by klevelander
