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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
818 Reviews

818 Reviews of Spitzer Buick GMC Parma - Service Center

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May 25, 2025

Service was quick and professional staff were pleasant and friendly. Area was comfortable with amenities. More

by DIANENAGY1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

May 25, 2025

I love Spitzer, from the salesman who sold me my car, to the amazing staff at their service center. I highly recommend this dealership. More

by srecord216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review and recommendation! We strive for 100% customer satisfaction, and we are delighted that our team provided you with the A+ service that you deserve. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 25, 2025

Everything went smoothly, the service people were great. Very helpful I would highly recommend ur services More

by Linda862401@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Viscusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! We are delighted that our team provided you with a smooth and efficient experience. Your kind recommendation means so much to us and we hope that you continue to choose us for all of your future automotive needs!

May 24, 2025

Wrote the service up right away, after I drove in. Gave me a loaner car. The next day they text me the car was done. Did a pressure test. Just needed more antifreeze. More

by d_muraco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team took great care of you and your vehicle. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 23, 2025

Nice people good service labor fees are outrageous so hopefully I can find somewhere else to fix my vehicle. More

by lpelland13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025

Even if you have a warranty they try to charge you a 190 dollar diagnostic fee to take your car in. People are nice but the company seems like it needs every dollar. More

by jgoodhe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025

We had a great dealership in Michigan so I have high expectations. This dealership has met my expectations and I have taken my vehicle there 3 times since moving to Ohio. Every service appt has been o More

by Tamara319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
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May 23, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this wonderful review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

May 23, 2025

Timely & complete. Answered any questions I had. The technician talked to me to reassure me my tire in question was taken care of and rotated to the right rear position More

by jdrluv2cruise
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
Report | Print
May 23, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are so glad that our team got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 21, 2025

Spitzer treats you like your are part of the GM family. I appreciate all of there help. More

by wschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Leek
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May 22, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that our team provided you with the quality care that you deserve. Please do not hesitate to give us a call if we may ever be of further assistance to you.

May 21, 2025

The ladies was nice and they communicated very well. Kept me up to date with text messages etc… More

by samantha.jones2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Spitzer Buick GMC Parma responded

We are so glad that our team took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns. Thank you and safe travels!

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