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Spitzer Buick GMC Parma - Service Center
Parma, OH
533 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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533 Reviews of Spitzer Buick GMC Parma - Service Center
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November 07, 2024
Had new brakes put on less than a month ago. Brakes were squeaking loudly, said I had to pay AGAIN to have brand new brakes looked at and serviced Brakes were squeaking loudly, said I had to pay AGAIN to have brand new brakes looked at and serviced More
by MAUREEN.M.STADLER
Verified CustomerEmployees Worked With
November 05, 2024
Supposedly a multi point inspection was performed. But in my opinion, I do not believe it was because my tire pressure was not reset to the proper amount had to return to the dealership to have that c But in my opinion, I do not believe it was because my tire pressure was not reset to the proper amount had to return to the dealership to have that completed. More
by STEVEKRASNOSKY1
Employees Worked With
November 05, 2024
A multi point inspection was supposedly performed, but it was not in my opinion. Because my tire pressures were not reset to the proper p. Yes. I had to go back to the dealership. was not in my opinion. Because my tire pressures were not reset to the proper p. Yes. I had to go back to the dealership. More
by STEVEKRASNOSKY1
Employees Worked With
November 04, 2024
Handled in a timely manner. Very Pleasant people to deal with. facility was very clean! Very Pleasant people to deal with. facility was very clean! More
by JLK332
Employees Worked With
November 03, 2024
The staff is friendly polite and helpful. Waiting area is good, and comfortable to wait at during a service. See you again thanks. Waiting area is good, and comfortable to wait at during a service. See you again thanks. More
by MIKE@MPIZZUTI.COM
Employees Worked With
November 03, 2024
Very Nice people that give good Service. I recommend them for your service repairs also buying your next vehicle. I recommend them for your service repairs also buying your next vehicle. More
by SMITH5060T
November 02, 2024
I was in for a software update, Dominic was friendly and asked if there was anything i needed while there. The update was pretty quick and my vehicle came back to me spotless. asked if there was anything i needed while there. The update was pretty quick and my vehicle came back to me spotless. More
by PETEBONANNO58
Employees Worked With
November 01, 2024
This dealership service department is excellent. I always get honest answers to my concerns regarding my car. They do not oversell as some places do. I always get honest answers to my concerns regarding my car. They do not oversell as some places do. More
by DIZZYISSY1
November 01, 2024
I was able to get an appointment for my day off to have my service completed for the recall. my service completed for the recall. More
by DEEDA409
Employees Worked With
October 31, 2024
I’m going to give a honest review. For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voic For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voicing some concerns, I was taken to the general managers office where I sat and talked with Adam Black for quite some time. He was more than accommodating as well as took ownership in some of the areas that were deficient. He promised me that everything was going to be improved. He also asked me what he could do to earn my business back so we talked in depth. I’m happy to say within 24 hours. I drove off the lot with a brand new 2024 GMC Acadia Elevation. In order to make this happen, I was paired up with Kelly Hettinga as my salesman. He was terrific and took the time to work with me and explain everything in depth. After the fact, he even drove the vehicle over to my house when they had to program a couple things. They have definitely earned my business and I will tell everybody about my experience. Thank you, Spitzer! More
by TCPPhotoCLE
