Spitzer Buick GMC Parma - Service Center

Dominick did a great job with my tire order from the selection process to the installation. I am very pleased with the outcome! selection process to the installation. I am very pleased with the outcome! More

They did a good job wish the could have fixed the paint but it is what it is. They took care of recalls, bad key fob fiction and air leak on sun roof. Seems rattle in dash is gone but time will tell. but it is what it is. They took care of recalls, bad key fob fiction and air leak on sun roof. Seems rattle in dash is gone but time will tell. More

Very helpful with My purchase and service. Had some issues with the new truck but they are working on it. Had some issues with the new truck but they are working on it. More

The employees are very accommodating. Friendly and respectful. They will answer every question you ask till your satisfied. Friendly and respectful. They will answer every question you ask till your satisfied. More

Service was on time and on schedule. It took about two hour from my appointment time until finished It took about two hour from my appointment time until finished More

Super support and outstanding service team To answer all your questions and keep you inform all your questions and keep you inform More

I recently had my car serviced at Spitzer Buick GMC Parma, and I couldn’t be more satisfied with the experience. From start to finish, the process was smooth and professional. A big thank you to my Parma, and I couldn’t be more satisfied with the experience. From start to finish, the process was smooth and professional. A big thank you to my Service Department representative, Kelly Buchner, for her courteous and efficient assistance. She made sure I was informed every step of the way and addressed all my questions with a smile. My car technician, Josh Anderson, went above and beyond. He not only identified the issue with my car but also took the time to show me exactly what was wrong. I really appreciated his transparency and expertise. The problem was resolved quickly and effectively, and I drove away confident that my car was in great hands. Overall, the level of professionalism and customer service I received was outstanding. I would highly recommend the Service Department at Spitzer Buick GMC Parma to anyone in need of quality car care. Thank you, Kelly and Josh, for a job well done! More

Good service and good communication through the whole process, kept me informed on what was going on. process, kept me informed on what was going on. More

Went in for an Oil change and an issue with my cars a/c not working, was greeted by Ms. Kelly Buchner and she gave me a warm and friendly, professional welcome and took care of my concerns and vehicle. I c not working, was greeted by Ms. Kelly Buchner and she gave me a warm and friendly, professional welcome and took care of my concerns and vehicle. I came in without appointment and expected to just get sent on my way after the oil change but she made sure I got an answer on my a/c issue as well. She even took care of the insurance (extended insurance I have) covering part of the repair. More