Spitzer Buick GMC Parma - Service Center
Parma, OH
619 Reviews of Spitzer Buick GMC Parma - Service Center
Everyone is friendly, helpful, and knowledgeable. I plan to continue working with them. Due to my positive experience I plan to continue working with them. Due to my positive experience More
it pays to hire knowledgeable in the service dept. the same applies to the mechanics.if you want to charge customers top dollar for service you have to earn it. after leaving spritzer I drove elsewhere the same applies to the mechanics.if you want to charge customers top dollar for service you have to earn it. after leaving spritzer I drove elsewhere and spent $965.00 at another auto service center that employs knowledgeable people who speak the language. When you rob somebody that lesson lasts for a long time. More
The service department was great and helping me determine what the problem was with my vehicle. what the problem was with my vehicle. More
Quick and friendly staff. Thanks Dominic! It was an easy drop off and pick up! Thanks Dominic! It was an easy drop off and pick up! More
Friendly employees. Wait time unacceptable for oil change service. Had an appt. Was there 2.5 hours. Wait time unacceptable for oil change service. Had an appt. Was there 2.5 hours. More
Customer service was very helpful and knowledgeable about what I needed done.. they completed their work on time when I was told it took about an hour. what I needed done.. they completed their work on time when I was told it took about an hour. More
On entering the service dept. I was met with an employee who promptly answered every question I had annoy my vehicle. They immediately took it in and hooked it up to the diagnost I was met with an employee who promptly answered every question I had annoy my vehicle. They immediately took it in and hooked it up to the diagnostic machine. After about an hour everything was complete and i was on my way. Fantastic!!! More
Went for oil change and tire rotation. Ended up with a leak and 2 large oil stains on my driveway. Dropped off car again to have corrected. Went without a car for 4 total days. No contact Ended up with a leak and 2 large oil stains on my driveway. Dropped off car again to have corrected. Went without a car for 4 total days. No contact other than my car is finished. And my oil reset not done after 2nd return. More
I was informed with a video of what was going on. Work was very thorough. Work was very thorough. More