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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.4
573 Reviews

573 Reviews of Spitzer Buick GMC Parma - Service Center

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December 23, 2024

Way too expensive for oil change and tire rotation. Took over an hour and a half when other dealerships have taken 45 min to an hour. More

by Jbloomfield51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Everything is organized and everyone is nice. .very thorough from when you drive in to when you drive out. I was impressed last time but.what even made it better was a short video of the inspectio More

by gamblerhv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

great job. .can't complain...professional and responsible...i love it… just keep going Thank you More

by Mkaranovic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Hello, The works were very polite, but the service was an extra long wait. Thank you More

by RITZA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I was in and out in no time at all. The staff was friendly and the lounge was awesome. More

by ALGILBERT5395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Travis always takes good care of my vehicles. I really appreciate the experience they provide! More

by NATHAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Spitzer Buick GMC Parma responded

Nathan, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you. Safe travels and Happy holiday's!

December 19, 2024

I found Dominic to be very helpful & friendly when in to receive an oil change. Thank you More

by sjcoyle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Happy holiday's!

December 19, 2024

I was very pleased with the Service that I received my vehicle was ready on time. Thanks to Kelly. More

by robert.m07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Spitzer Buick GMC Parma responded

Robert, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 15, 2024

I have used Spitzer Buick for work on my Buick envision that had coverage under an extended warranty plan purchased from the dealer in Arkansas and, they worked with the warranty company took care of every More

by Breadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services to your Buick Envision. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Safe travels and Happy Holiday's!

December 15, 2024

Employees are great. The work is done. Everyone is very friendly.They're very informative More

by nmb814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again! Safe travels and Happy Holiday's!

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