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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
777 Reviews

777 Reviews of Spitzer Buick GMC Parma - Service Center

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May 08, 2025

Great customer service. They were able to provide me a ride to work through their shuttle service. I was able to make a payment over the phone and pick my truck up after wor More

by reginaldshelton1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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May 08, 2025

Taylor friendliness and smile plus explaining it could take a few hours help me relax More

by VIANCOURT
Recommend Dealer
Yes
Employees Worked With
Taylor
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May 07, 2025

The service department did an excellent job fixing my Oldsmobile Bravada. However, I was very displeased with the Spitzer new policy charging a fee to use a credit card. That is not putting the customer More

by tjsoucek
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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May 06, 2025

After a few snags, Vincent came to the rescue and was able to helped out More

by JENN11390
Recommend Dealer
Yes
Employees Worked With
Vincent
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May 08, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are so glad that Vincent took great care of you.. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 06, 2025

The part needed to repair my car was available this next day. My appointment for repair was moved up to that day. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Tayler
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May 08, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating, Theresa! We are glad that our team got your automotive needs taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 06, 2025

The part needed to repair my car was available this next day. My appointment for repair was moved up to that day. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Tayler
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May 08, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating, Theresa! We are glad that our team got your automotive needs taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 06, 2025

They were very nice and thorough They were very nice and thorough even did a follow up call to make sure everything was good More

by JENN11390
Recommend Dealer
Yes
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May 08, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to sere you and your automotive needs in any way possible. Safe travels!

May 05, 2025

Very good customer service and work done very well! I would recommend! Shiny car now! More

by epccheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Spitzer Buick GMC Parma responded

Cheryl, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Thank you for your recommendation and we look forward to the next time we see you again.

May 03, 2025

Organized, courteous, friendly, thorough & efficient employees. Nice perk to have car washed after service is complete. More

by Jukelady
Recommend Dealer
Yes
Employees Worked With
Dominic DeFinno
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May 06, 2025 -

Spitzer Buick GMC Parma responded

Juke, We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

May 03, 2025

I have been very pleased ever since the first time that I walked in the door to look for a vehicle, I was greeted wonderfully and I found an amazing car, Brett is extraordinary McCoy went out of his way bill More

by dementia47
Recommend Dealer
Yes
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May 06, 2025 -

Spitzer Buick GMC Parma responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Buick GMC Parma, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Brett, McCoy, and Jamie was able to assist you in finding a vehicle that was right for you. Congratulations!

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