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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
808 Reviews

808 Reviews of Spitzer Buick GMC Parma - Service Center

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June 03, 2025

Friendly, efficient, did not feel pressured, clean, great coffee, everyone I interacted with was very pleasant More

by mso73
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Viscusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

June 02, 2025

Very helpful on short notice. Was traveling from out of town and they got me going without disruption. More

by MB222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are happy to hear that our team provided you with 5-star service throughout your visit. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels- on behalf of the entire team!

June 02, 2025

Had a wiper blade changed. Took maybe 15 mins total. They washed my car and evidently it was covered under warranty so that made it that much better! More

by melanieburge86
Recommend Dealer
Yes
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Jun 05, 2025 -

Spitzer Buick GMC Parma responded

We are so glad that our team got your automotive needs quickly taken care of. It is our pleasure to assist you in any way possible. Thank you and safe travels!

June 02, 2025

Great service when installing new tires on my car even though they forgot to order tires when I made the appointment! More

by Randogrzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2025

You had a nice waiting room. Also, everyone was nice and the service was fast. More

by lanebrown1949@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are glad that our team was both kind and helpful during your recent service visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 31, 2025

Friendly service. They made me feel appreciated. They also provided me a detailed report of the service they performed. More

by magfar79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 29, 2025

Friendly and helpful staff- even though we did not buy the vehicle there. Unfortunately recall issues have no remedy at this time. More

by bfigueira
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star rating! We strive for 100% customer satisfaction and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

May 27, 2025

Everyone was so pleasant and aficiant nice staff waiting time was amazing , thank you spitzer More

by TRACEYONEAL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you during your recent service visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 26, 2025

They didn’t fix what I brought it in for the back up camera cloudy More

by Ardomotive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
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May 25, 2025

All helpful even helping me with buttons because my old car was 12 years old and cars have changed Even drove me to heirtz to rent a car while my car was cleaned More

by HEGEDUSPAT7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

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