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Spitzer Buick GMC Parma

Parma, OH

4.5
678 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 678 reviews

October 06, 2024

An amazing experience, up front about everything and very very quick and courteous to make sure any question or concern was answered More

by Davideastside216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Heger Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 06, 2024

Dominic Difinos service department worked on my car for last minute touches for when I brought the car. It was wonderful service. More

by angie.hunter.3950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Angie, Thank you for leaving Dominic this positive review! We are glad that he and the team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 05, 2024

Everyone was very nice and kept me informed about what was happening with my vehicle and explained that I needed a few things extra done to keep my vehicle running great and I had the opportunity to wait More

by NITATRUNDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are so glad that our team provided you with the quality care that you deserve and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

October 04, 2024

I have so far a good experience with this dealership. Also the Sales,and others who worked on my car were great! More

by angie.hunter.3950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ D.
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We work extremely hard to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

October 04, 2024

Taylor Wenmoth was very professional. Service performed was very good. The woman at the payment desk is always helpful and friendly. More

by PUNKANDJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Providing very good service is so important to us here at Spitzer Buick GMC Parma and we are glad that Tayler's efforts could meet your satisfaction! We are thrilled to know that she was very professional. We wish you safe travels until we meet again!

October 03, 2024

Great fast service. Auto technician Dave was great and even washed my car! Fabulous service More

by Diane17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Starkey
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Diane, Thank you for leaving Dominic and Dave this amazing review! We are happy to know that they provided you with great fast service. Please do not hesitate to let us know how we may be of further service to you.

October 03, 2024

Had an awesome experience and was out of there with a new car in no time! Thanks for caring so much! More

by bstrommen1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We greatly appreciate you for leaving us this remarkable review! We are delighted to know that our team was caring and made your experience awesome. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

October 02, 2024

I’ve taken my truck to Spitzer GMC (3) times including them currently having my truck for an engine code they assured me was fixed. I paid over $1,000.00 which included A diagnostic test that I’m not so s More

by KOLARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

On time with appt. Fast service and car was washed without me requesting it to be done. More

by zakzaktwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was on time and washed your vehicle without it being requested. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 01, 2024

They were very polite put all the effort into getting us approved and well something didn’t work. They try something else. The car we picked didn’t work. It failed the inspection so they put us in something More

by DARBY54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gilmore
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

DARBY, Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very polite. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

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