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Spitzer Buick GMC Parma
Parma, OH
678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 678 reviews
Verified Customer
October 16, 2024
Everything was absolutely Fantastic and in all ways ‼️‼️🥳🥳🥳 Zak showed me how to work all the buttons on my new truck 🤣😂👻 ‼️‼️🥳🥳🥳 Zak showed me how to work all the buttons on my new truck 🤣😂👻 More
by Cindarella122165
October 16, 2024
I am really satisfied. The service was excellent and prompt. There was no lag time and the staff was friendly The service was excellent and prompt. There was no lag time and the staff was friendly More
by JUANITAWOODS555
Employees Worked With
October 15, 2024
Always the best service department team Travis and he’s team are the Best Five stars 🌟 🌟 🌟 🌟 🌟 he’s team are the Best Five stars 🌟 🌟 🌟 🌟 🌟 More
by angel pinto
October 15, 2024
I’ve been to many dealerships and they were by far the nicest and didn’t feel pressured. nicest and didn’t feel pressured. More
by taylorc9594
Employees Worked With
October 15, 2024
It entire experience very professional and friendly. I would recommend the dealership to all my friends. A plus rating I would recommend the dealership to all my friends. A plus rating More
by PANNWITZMARIANNE
Employees Worked With
October 15, 2024
Service diagnosed an engine cylinder misfire by swapping coils with an adjacent cylinder. Then I received a texted video showing the problem and demonstrating the solution. coils with an adjacent cylinder. Then I received a texted video showing the problem and demonstrating the solution. More
by DAN.KOSAREO
Employees Worked With
October 12, 2024
Work was good, smelled spilled antifreeze for several days. Little disappointing that I was billed $187 diagnostic fee, when I had the $500 worth of repair work done at Spitzer, usually diagnostic fee i days. Little disappointing that I was billed $187 diagnostic fee, when I had the $500 worth of repair work done at Spitzer, usually diagnostic fee is not charged when you have the work done, especially when you tell them what the problem is More
by Fwbrauer57
Employees Worked With
October 12, 2024
I'm very disappointed with this dealerships mechanic shop they didn't solve my problem my car went in with no check engine light on and came out with a check engine light on and they were very sketchy acting they didn't solve my problem my car went in with no check engine light on and came out with a check engine light on and they were very sketchy acting then they said it would be $187 to diagnose why my check engine light is on More
by adamplonski45
Employees Worked With
Mechanic shop
October 12, 2024
I purchased my vehicle from Axelrod but since then Spitzer purchased the dealership, I have had no issues with the work done but I am unable to drive any longer so my neighbor brings my vehicle in fo Spitzer purchased the dealership, I have had no issues with the work done but I am unable to drive any longer so my neighbor brings my vehicle in for service. and he had no complaints, More
by jmatheny1
