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Spitzer Buick GMC Parma
Parma, OH
771 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 771 reviews
November 10, 2023
Upon arrival at Spitzer Buick GMCParma I was greeted promptly,the salesman was very courteous and knowledgeable,they have a n extensive inventory,the salesman was very helpful without being pushy, the e promptly,the salesman was very courteous and knowledgeable,they have a n extensive inventory,the salesman was very helpful without being pushy, the entire buying experience was very enjoyable,I’d like to thank the entire staff,especially Darryl Mercer ,I’m extremely happy with my purchase More
by jmcgill1950
Employees Worked With
Darryl Mercer
November 10, 2023
I scheduled my appointment to get new tires, then when I came in for that appointment they told me the tire machine is broken. I don’t understand why they couldn’t have called me in advance instead of letti came in for that appointment they told me the tire machine is broken. I don’t understand why they couldn’t have called me in advance instead of letting me come in and waste my time. Very displeased with how that went. More
by EVAN.C.CHONG
Verified CustomerEmployees Worked With
Brandon Leek
November 09, 2023
They're very professional and know what they're doing very pleasant and the atmosphere was really nice and the place was so clean it was fast and I didn't have to wait a long time for it to be done very pleasant and the atmosphere was really nice and the place was so clean it was fast and I didn't have to wait a long time for it to be done More
by annquinn099
Employees Worked With
I was there for parts and oil change
November 08, 2023
Very professional courteous, considerate. Explained everything. Kept me informed all day long. Explanations were clear and precise. Highly recommend this service department! Explained everything. Kept me informed all day long. Explanations were clear and precise. Highly recommend this service department! More
by GIGGLES
November 05, 2023
Great service everyone is courteous and helpful the facility is very clean the waiting time was short facility is very clean the waiting time was short More
by TSOBERAY
Employees Worked With
November 05, 2023
Everything good,service answered all questions,will return for services thankyou… All around nice thankyou.. return for services thankyou… All around nice thankyou.. More
by KARLGIST
Employees Worked With
November 04, 2023
I am not giving any feedback until my car has been delt with to my satisfaction. Which it has not been yet. Besides Travis, I feel, I was treated like a typical stupid female. Just like at Ganley on Brook with to my satisfaction. Which it has not been yet. Besides Travis, I feel, I was treated like a typical stupid female. Just like at Ganley on Brookpark Rd. More
by KARENU2019
Employees Worked With
