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Spitzer Buick GMC Parma
Parma, OH
678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Verified Customer
September 19, 2023
Was notified my lug nuts were bad. They are the chrome capped ones. The truck has only had 5 tire rotations and they need replaced already. I asked if they are gonna replace them with They are the chrome capped ones. The truck has only had 5 tire rotations and they need replaced already. I asked if they are gonna replace them with better ones and was told no. That’s xx. They wanted $11 each to replace them with the same cheap lug nuts. Why would I pay $220 to get lug nuts that are cheap and will wear out again in the near future. At least could have offered a better type instead of the came cheap junk. Severely disappointed with the option. I’ll replace them myself with better ones and not pay that amount for them either. More
by HILLJACKYLASER
Employees Worked With
Mitchell Axelrod
September 19, 2023
We have done business with this dealership for more than 20 years. They have always been great,, and are most recent purchase was no exception. We hope that under the new ownership this continues to be tr 20 years. They have always been great,, and are most recent purchase was no exception. We hope that under the new ownership this continues to be true. We love our new Terrain. Steve Cseke is an excellent sales associated. We have purchased numerous vehicles with his help. Keep up the good work. More
by myinfolady
Employees Worked With
Steve Cseke
September 18, 2023
My tire was low on air, I pulled into the service garage, was greeted by an employee and assisted immediately. I was asked what t needed, fix a tire going flat, anything else, I had my wipers changed and was was greeted by an employee and assisted immediately. I was asked what t needed, fix a tire going flat, anything else, I had my wipers changed and was ready to go in what appeared to be within a short period of time. I will use Spitzer again and again and recommend them to others. More
by PEGGY.KRYSINSKI
Employees Worked With
Service Department
