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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
771 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 771 reviews

November 21, 2023

Great They were on time with my appointment got in and out on time and Justin was very helpful More

by HONDAMAN048
Recommend Dealer
Yes
Employees Worked With
Justin lanham
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Nov 22, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! We are pleased that Justin could put you at ease and ensure you had a seamless experience. Please be sure to give us a call if you ever have any further questions or concerns!

November 20, 2023

They are very nice and helpful. They will put you in the right car or truck. More

by tamsnyder571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayme Yates, Tom Shaffer
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 19, 2023

Very good experience - Selena Sooklall was of great help with this visit & getting me scheduled for my next visit - when I get new tires put on my truck. More

by John Kleinhenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us, John! Providing top-notch service is so important to us, and we are glad that Selena's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 19, 2023

Service was excellent. Selana is very nice. I always have my service done at this dealership. More

by CRAIG.MOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham, Selena Sooklall
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Craig. We are so happy Selena could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave this positive review. We look forward to seeing you again!

November 17, 2023

Spitzer, the former axle rod dealership. Dealership took my truck in-and-in a emergency situation diagnosed it scheduled. The repair provided set up a rental vehicle in the downtime. Really More

by MIKE@MPIZZUTI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

November 17, 2023

They were wonderful . They were prompt and waiting for me when I arrived for my appointment. The service person took the time to explain what they were going to do and i More

by SANDPIPERNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this amazing review! We are honored that you continue to confide in us with your automotive needs. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 17, 2023

My husband had new, higher end wiper blades put on his vehicle while in for service. We left for FL a couple days later and the passenger side blade popped off during a rain storm. Had to find an auto zon More

by JAN0128
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lanham
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November 17, 2023

Everyone was friendly and welcoming. ?? Everyone went above and beyond to help us. I know I will be doing business in Future with this dealership. More

by sherrybelle68
Recommend Dealer
Yes
Employees Worked With
Darrell
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Nov 17, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that our team provided you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review.

November 17, 2023

Tire replacement; couldn't repair Tire replament. Tire could not be repaired Picked up a bolt More

by DR7593
Recommend Dealer
No
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November 17, 2023

I have been going this dealership for the last 9 years. The Sales and Service Depart is Awesome. More

by DONNAREPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Harris Blazer, Tim Kubow
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Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your positive review and loyalty to our dealership! We are glad that our team could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

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