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Spitzer Buick GMC Parma

Parma, OH

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Employees
Reviews
Vehicles
4.4
771 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 771 reviews

November 30, 2023

They did a good job Did good job and did it in a friendly timely manner More

by DICKANDJANIE2
Recommend Dealer
Yes
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Nov 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive feedback! We are so glad that our team could provide you with a smooth, 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 30, 2023

They was very professional and my wait time was not long and it was very clean in lobby and bathroom More

by VON052293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Spitzer Buick GMC Parma responded

Thank you for the positive feedback! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We look forward to your next service appointment!

November 29, 2023

Quick process. Easy to follow with paperwork We were in and out within an hour More

by LAURENJONES04
Recommend Dealer
Yes
Employees Worked With
Mitch and Jamie
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Nov 29, 2023 -

Spitzer Buick GMC Parma responded

Lauren, We are so glad that our team was both kind and informative. Our guests' satisfaction is our utmost priority. Thank you so much for taking the time to give us this wonderful feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with.

November 29, 2023

They worked on the car twice before they figured out how to fix it, and the had it 2 days each time. That was hard on me, but they were pleasant to work with. More

by Patschreiber8
Recommend Dealer
Yes
Employees Worked With
Tim
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November 29, 2023

Very good ? ? That said it all Everyone was very friendly. I got the same service as your KIA dearer hship.at state and bookpark.hats off to.you More

by cn0427
Recommend Dealer
Yes
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Nov 29, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your 5-star review! It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with!

November 27, 2023

Everyone was very polite and took time to explain issues at hand and my alternatives for best resolution. Had my best interest at heart More

by ROETHEL6552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susie Axelrod, Mitchell Axelrod, Selena Sooklall
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Nov 28, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are glad to provide you with 5-star service. Our guests' satisfaction is our utmost priority and we hope for an opportunity to work with you again!

November 26, 2023

They took very good care of us. Thank You It was a pleasure and Dominic was very helpful More

by only1ren01
Recommend Dealer
Yes
Employees Worked With
Dominic
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Nov 27, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are happy to hear that Dominic could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

November 25, 2023

Thank you for your excelent service ! The techn. Justin Lanham was very nice and he did a very good job . More

by AGHIORGHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Nov 27, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that Justin could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 22, 2023

I have had nothing but great experiences from the salesman to the service department at this dealership. More

by QUEENGODDESSNANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Sooklall
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Nov 22, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that the team could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! They will be delighted to hear of your kind words. Please do not hesitate to let us know if there is ever anything more we can help you with!

November 21, 2023

Justin Lanham was terrific. His professionalism and expertise were off the charts. He forecast for me what my vehicle would need in the future and accomplished the day’s tasks e More

by Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are honored by your business, and so proud that Justin and the team could provide you with top-notch service. Your satisfaction means so much to us. Please do not hesitate to let us know how we may be of further assistance to you!

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