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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
678 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 678 reviews

October 14, 2023

It took 2 hours for an oil change. I have never had to wait that long. I will not be back. I would use this location because of the great service and short time. But now I will be go More

by KIMNIQUE229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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October 14, 2023

Immediate response to my inquiry. Friendly, professional. Exceeded my expectations. Will return for future business! More

by msangelawilliams1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Payne
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are pleased that we could provide you with the quality service you so much deserve! We wish you safe travels. Please be sure to give us a call if there is anything more that our team may help you with and thank you for the great review!

October 13, 2023

Tell him I appreciate your help with my truck. Thank you Patty for your scheduling and help in this matter Well done More

by TYCHICUS791
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing this positive review! We are pleased to know that our team took great care of you and your vehicle throughout your visit. We thank you for confiding in our dealership for your automotive needs. Safe travels!

October 13, 2023

Took 2 hours for oil change appointment. My car is a 2023 Buick Encore. Justin was very courteous and helpful More

by GRAMMARR129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. service department
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October 12, 2023

Very professional, courteous, timely, and I appreciated their work. I would purchase another vehicle from them. More

by FKOBETITSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Axelrod, Jim Quinn
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with 5-star service, and we greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to contact us if anything!

October 12, 2023

I am a long time customer of Axelrod/Spitzer Buick GMC. This dealership has always been courteous and fair to me. More

by jdrluv2cruise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Mitchell Axelrod, Brandon Leek
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are pleased that our team could provide you with a 5-star experience. We thank you for your positive review and hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

October 12, 2023

Tim Kubow is always taking care of us GREAT GUY and your whole service staff is great! Linda & Mickey Pastor More

by linda6311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM KUBOW, Mitchell Axelrod
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with Tim! We are delighted that he could provide you with 5-star service. If there is ever anything more that he and the team may help you with, please do not hesitate to let us know!

October 12, 2023

The dealership was fine, I am disappointed in Buick. I had several updates applied and as a result the thumb drive which contains music didn’t work anymore. I had to reformat it to work. I should hav More

by danmoeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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October 12, 2023

Great group of people who always make sure your every need is met with enthusiasm More

by RAMMAC26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are pleased to know that you were well taken care of throughout your visit! It is our pleasure to serve you. Thank you for the positive feedback and we look forward to serving your automotive needs in the future!

October 11, 2023

Continued good service in a timely manner. Courtesy and pleasant service staff. Satisfied with results. More

by CECORRADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could provide you with a 5-star experience. We hope that you do not hesitate to let us know if we may ever be of further assistance to you!

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