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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
678 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 678 reviews

October 22, 2024

They took good care of me when I had a flat tire. The Service Department’s scheduling lady was very kind. More

by MARYGARDENHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Spitzer Buick GMC Parma responded

MARY, Providing quality and efficient service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that the were very kind and took good care of you. We wish you safe travels until we meet again!

October 22, 2024

Car was washed and looked like new when we picked it up. Even though it wasn't fixed because the part is back ordered. More

by timgturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Spitzer Buick GMC Parma responded

Tim, Thank you for leaving Tayler this terrific review! We are happy to know that she had your car washed and looking like new when you picked it up. We hope to serve you again in the future when the part arrives so we can fix your vehicle. Safe travels now!

October 21, 2024

Awesome people Awesome service they were on time washed my vehicle everything went very smooth. They truly are professionals. More

by brettleek1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this positive review! We are happy to know that our team was awesome, completed everything on time and everything went very smooth. Please do not hesitate to let us know how we may be of further service to you.

October 20, 2024

I believed my issue was with a faulty OnStar system. I wrote out all the bizarre things that were happening & gave it to Tayler. All she kept repeating was that it was going to cost $189.95 for the di More

by RED47
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 20, 2024

I am very pleased with the service I received. They called me when there was a problem Great service. More

by Dwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Spitzer Buick GMC Parma responded

Dwh, Providing great service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they called you when there was a problem. We wish you safe travels until we meet again!

October 20, 2024

This dealership has really good service. I recommend them for all GM cars. Nice lounge and clean restrooms. More

by PPASCHALII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Oct 22, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this spectacular review and recommendation! We are delighted to know that they provided you with really good service. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 19, 2024

I have been a customer since 2005, always great you will a big smile and great service!! More

by MALOTK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this fantastic review! We are happy to know that they greeted you with a big smile. We appreciate the continued business since 2005. We look forward to continue serving you and your future automotive needs.

October 19, 2024

Went above and beyond the call to make everything happen and to make us feel like we were special More

by neilakins7620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team went above and beyond the call to make everything happen and make you feel special. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

October 18, 2024

I took my car for a tire rotation, left with one TPMS nOt functional. Took it back for a check up and left with all 4 not functional and lost stabilitrack. More

by asavelieff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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October 17, 2024

Bret answered my concerns and treated me very fair and also help me to understand questions on my car very helpful. More

by polidorisr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Spitzer Buick GMC Parma responded

Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that Bret's efforts could meet your satisfaction! We are thrilled to know that he answered your concerns and treated you very fair. We wish you safe travels until we meet again!

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