Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
678 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 678 reviews

November 19, 2023

Service was excellent. Selana is very nice. I always have my service done at this dealership. More

by CRAIG.MOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lanham, Selena Sooklall
Report | Print
Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Craig. We are so happy Selena could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave this positive review. We look forward to seeing you again!

November 17, 2023

Spitzer, the former axle rod dealership. Dealership took my truck in-and-in a emergency situation diagnosed it scheduled. The repair provided set up a rental vehicle in the downtime. Really More

by MIKE@MPIZZUTI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

November 17, 2023

They were wonderful . They were prompt and waiting for me when I arrived for my appointment. The service person took the time to explain what they were going to do and i More

by SANDPIPERNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this amazing review! We are honored that you continue to confide in us with your automotive needs. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 17, 2023

My husband had new, higher end wiper blades put on his vehicle while in for service. We left for FL a couple days later and the passenger side blade popped off during a rain storm. Had to find an auto zon More

by JAN0128
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lanham
Report | Print
November 17, 2023

Everyone was friendly and welcoming. ?? Everyone went above and beyond to help us. I know I will be doing business in Future with this dealership. More

by sherrybelle68
Recommend Dealer
Yes
Employees Worked With
Darrell
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that our team provided you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review.

November 17, 2023

Tire replacement; couldn't repair Tire replament. Tire could not be repaired Picked up a bolt More

by DR7593
Recommend Dealer
No
Report | Print
November 17, 2023

I have been going this dealership for the last 9 years. The Sales and Service Depart is Awesome. More

by DONNAREPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Harris Blazer
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your positive review and loyalty to our dealership! We are glad that our team could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 17, 2023

Our lease was coming up and Tom went over everything with us to help us make the right decision He was very forthcoming and knowledgeable and made it very enjoyable and pleasant More

by jsopko6028
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Taylor
Report | Print
Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are proud Tom provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 16, 2023

Selena Sooklall was my was my service rep on this visit. She was polite and friendly, smiled and welcomed me warmly. She inspected the car and told me when it was ready she would come and get me. Good job! More

by muej297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with Selena! We are so glad that she could provide you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

November 16, 2023

I have been a customer of Axelrod for many years. Brandon Leek in sales and Tim Kabow in the service department have been both very knowladgable,helpful and frienfly in my deialing with purchasing an More

by EARL144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Spitzer Buick GMC Parma responded

Thank you for choosing our dealership and for leaving Brandon and Tim this wonderful review! We are pleased that they took great care of you throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how she and the team may be of further service to you!

1
...
54
55
56
...
68