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Spitzer Buick GMC Parma
Parma, OH
679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 679 reviews
December 06, 2023
They are always very professional. This visit was unexpected and the {electrical issue}, but they squeezed me in their schedule and made the necessary repairs. Thank you, This visit was unexpected and the {electrical issue}, but they squeezed me in their schedule and made the necessary repairs. Thank you, More
by FCMDD@AOL.COM
Employees Worked With
December 05, 2023
Professional excellence awesome I love the way they helped me when I needed help . They make me feel like I was important for them thank you once again helped me when I needed help . They make me feel like I was important for them thank you once again More
by Cmercado317
Verified CustomerEmployees Worked With
Darryl and James
December 05, 2023
They were highly professional. We were greeted as Mr. & Mrs. instead of 'you guys' as we were greeted at another dealership. Darryl was polite and very helpful with meeting our nee We were greeted as Mr. & Mrs. instead of 'you guys' as we were greeted at another dealership. Darryl was polite and very helpful with meeting our needs for the vehicle we were interested in purchasing. The Dealership Manager was also very friendly and helpful with finding us a great vehicle that was just traded in with what we were looking for. The other team members of the dealership were also friendly and asked if there was anything that we needed while we were there. Darryl also has followed up with us about the OnStar contract which transferred with the vehicle. Both my wife and I will highly recommend them to any one who asks about looking for a vehicle. More
by rcgates917
Employees Worked With
Darryl M
December 04, 2023
This dealer is professional and friendly in getting your vehicle serviced and out in a timely manner. vehicle serviced and out in a timely manner. More
by Modeloman
Employees Worked With
December 04, 2023
Justin Lanham was beyond knowledgeable, helpful and kind! He got me in for new tires and an oil change the very next day after I first spoke with him. He got me in for new tires and an oil change the very next day after I first spoke with him. More
by kmmcginty
Employees Worked With
Justin Lanham
December 04, 2023
Very disappointed-am originally from Ohio but live out of State. I have a car there for my son in college. It took over 2 hours for the oil change and tire rotation. Only when my fiancé noticed the car parke State. I have a car there for my son in college. It took over 2 hours for the oil change and tire rotation. Only when my fiancé noticed the car parked in the lot were we able to get checked out. Disappointed as this car will be there in Ohio for the next 4 years and would have liked us to be just as big of a priority as the other local customers. More
by abigail_kelly
Employees Worked With
Unsure who our advisor was
December 04, 2023
I have always brought my vehicles to Axelrod and they were always very good. This was my first time at Spitzer Service Dept. since they took over. It was a good experience as well. were always very good. This was my first time at Spitzer Service Dept. since they took over. It was a good experience as well. More
by ONE HAPPY GMC GURU
Employees Worked With
Tim in Service
November 30, 2023
They was very professional and my wait time was not long and it was very clean in lobby and bathroom and it was very clean in lobby and bathroom More
by VON052293
Employees Worked With
