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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
679 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

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Showing 679 reviews

December 17, 2023

I loved the friendly atmosphere of the place, not only with me but between the employees. More

by frithcook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Kless
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Dec 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

December 15, 2023

Put the wrong tire on the wrong rim paid 170 for oil change and tire rotation..yuk More

by martipowerscom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lanham
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December 13, 2023

Tom Shaffer was great. He has always been helping me and my family. I trust him and Spitzer and am enjoying my vehicle. More

by kmschunn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
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Dec 13, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are glad that Tom's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

December 13, 2023

I've been dealing with this dealership for several years. I have nothing but good things to say about every employee I've had dealings with over the years. However there is one employee that stands out for m More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lanham
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Dec 14, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your continued loyalty to our dealership, Jim! We appreciate you taking the time to leave us positive feedback and pleased that Tim could provide you with the quality care that you deserve. We look forward to continue serving your automotive needs for years to come!

December 09, 2023

If Travis is heading the service dept he will be getting the most out of his team! He was my mechanic years ago and was excellent in keeping my vehicle(s) on the road! The dealer he went to as Service Mgr More

by nealkodish50@gmail.com
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review and recommendation! We greatly appreciate the opportunity to work with you again, and thrilled that Travis could provide you with top-notch service. Wishing you safe travels until we meet again!

December 08, 2023

I found it to be very friendly very comfortable and informative you felt welcomed when you entered the doors you were greeted with a smile and everyone you encountered greeted you it was a great experi More

by BJHOUSTON0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Dec 08, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your excellent feedback! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to let us know.

December 08, 2023

I appreciate all the people that works in the service department. I they got me in and out. More

by SONOFMAN2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Dec 08, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that our team could get your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 07, 2023

I'm very happy with the service and never i had any problems with the scheduling. More

by EVA.TOMKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Christopher
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Dec 07, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are overjoyed to provide you with 5-star service throughout your visit. Safe travels until we meet again!

December 07, 2023

Everyone I had been ib contact with was courteous, kind and seemed in touch with my needs aldo very pleasant waiting area. More

by bjaned720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Spitzer Buick GMC Parma responded

We greatly appreciate your positive review! We are so glad that our team could be of valuable assistance to you and it is an honor to know how confident you are in our efforts. We hope for an opportunity to work with you again!

December 06, 2023

Prompt service. Everything was complete when promised. I I I I I I I I More

by Kevin.kelley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

We are happy to be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! Hope for an opportunity to work with you again in the future!

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