Spitzer Buick GMC Parma

I was greeted by Justin Lanham of the Service Department upon my arrival for repair service of my recently purchased 2017 Buick Lacrosse. Justin was very kind, courteous and professional during my visit at upon my arrival for repair service of my recently purchased 2017 Buick Lacrosse. Justin was very kind, courteous and professional during my visit at the dealership. The mechanic's diagnostic of the issue was completed promptly, and Jason thoroughly explained the necessary repairs to correct the issue. Unfortunately, the repair parts had to be ordered and Jason advised he would contact when they arrive so we can schedule an appointment for repair. Jason should be considered a valuable team member of the Spitzer Buick GMC dealership service department team! More

The salesman, Tom Shaffer, listened to what we wanted and found the perfect vehicle for us at an amazing price! We will definitely refer others! He was fantastic to work with and took the stress out of car s found the perfect vehicle for us at an amazing price! We will definitely refer others! He was fantastic to work with and took the stress out of car shopping! More

Rachel was extremely helpful, informative and professional. She answered all my questions and although they did not have the vehicle I was looking for on their lot, she continued to search after professional. She answered all my questions and although they did not have the vehicle I was looking for on their lot, she continued to search after we spoke; unlike any of the other dealers I contacted. More

Staff was very pleasant and helpful. Waiting area was clean. Timothy Kubow provided great service. Waiting area was clean. Timothy Kubow provided great service. More

Timothy Kubow was my service adviser. I stopped by the Spitzer Buick GMC Parma dealership recently to schedule an appointment for a GMC recall notice on my 2006 Buick Lacrosse. Tim chec I stopped by the Spitzer Buick GMC Parma dealership recently to schedule an appointment for a GMC recall notice on my 2006 Buick Lacrosse. Tim checked and the replacement part was in stock and advised they could make the repair that morning. The work was completed promptly and I was on my way in about 45 minutes or so. Tim kept me posted on the progress of the repair and he was very kind and professional. As a result, my overall experience was excellent. Tim is definitely an asset to the Spitzer Buick GMC Parma service department team! More

Spitzer Buick GMC has always done an outstanding job. This vehicle is now over nine years old. They have done all the work on it. I’ve never had to return it they have something redone. They are very tho This vehicle is now over nine years old. They have done all the work on it. I’ve never had to return it they have something redone. They are very thorough and very professional. It was a very deep and sophisticated engine job the work That was performed outstanding the car is running smooth and quiet. Darn good job guys. Keep up the good work. More

Great service reasonable price for being a dealer confirming to down south are the mechanical shop confirming to down south are the mechanical shop More

Always friendly and respectful of my time. I just wish they have deals on oil changes. I just wish they have deals on oil changes. More

Justin the service rep who worked with me was great! Very attentive and personable. Top notch first impression of the dealership. Very attentive and personable. Top notch first impression of the dealership. More

They took care of all the problems i had with my car in a timely manner timely manner More