Spitzer Buick GMC Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Tim Kubow has been our go to guy for anything we need. We purchased the extended warranty and have always trusted Tim to guide us in the right direction. Having faith in someone is a big plus to any ser We purchased the extended warranty and have always trusted Tim to guide us in the right direction. Having faith in someone is a big plus to any service department and we have faith in Tim. More
Selena Sooklall was my contact upon entering the service area. She was kind, courteous and professional. My oil change and tire rotation was completed earlier than promised. Car was washed too! area. She was kind, courteous and professional. My oil change and tire rotation was completed earlier than promised. Car was washed too! More
I like this dealership because they are trustworthy, friendly and I know the job will be done correctly. Dominic did a great job on keeping me informed about my car friendly and I know the job will be done correctly. Dominic did a great job on keeping me informed about my car More
Selena Sooklall greeting me as I drove in for my appointment. She was quick and professional in checking me in and let me know how long the service would take. Her time estimate was spot on and I appointment. She was quick and professional in checking me in and let me know how long the service would take. Her time estimate was spot on and I was on my way. More
We actually saw a car on line that we were interested in. I called and set an appointment. They assigned us to Darryl Mercer. He handled the process professionally. During the visit the General Manager Mit I called and set an appointment. They assigned us to Darryl Mercer. He handled the process professionally. During the visit the General Manager Mitchell Axelrod stopped over and introduced himself to us. After agreeing to purchase the SUV, we then had to sit with the finance woman to finish all the paperwork. Darryl then took me to the car and helped enroll in On Star. All and all it was a smooth process and I highly recommend you ask for Darryl Mercer. More
The service advisor I worked with Selena Sooklall was super professional and informative. The process was efficient and I liked the overall vibe of the service department. The cashier, didn’t catch her n super professional and informative. The process was efficient and I liked the overall vibe of the service department. The cashier, didn’t catch her name, was really nice too! More
The dealership has changed ownership, but many of the former employees remain, and they continue to provide excellent service. Our former saleman has a new position in the agency, so we used the man that former employees remain, and they continue to provide excellent service. Our former saleman has a new position in the agency, so we used the man that greeted us, Kelly Hettinga, who was very easy to work with, We are very satisfied customers of this dealership. More
service staff was very courteous, kind and informative during my appointment. Overall was timely and pleasant. during my appointment. Overall was timely and pleasant. More