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Spitzer Buick GMC Parma

Parma, OH

4.5
679 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 679 reviews

January 17, 2024

Tim Kubow has been our go to guy for anything we need. We purchased the extended warranty and have always trusted Tim to guide us in the right direction. Having faith in someone is a big plus to any ser More

by Tcottos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are honored that you confided in Tim with your automotive needs, and we will certainly continue to provide you with our best care in your visits to come! We wish you the safest of travels until we meet again!

January 11, 2024

Selena Sooklall was my contact upon entering the service area. She was kind, courteous and professional. My oil change and tire rotation was completed earlier than promised. Car was washed too! More

by Mr. P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Jan 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Brian this positive review and recommendation! Providing top-notch service is so important to us, and we are glad that Selena' efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 11, 2024

I like this dealership because they are trustworthy, friendly and I know the job will be done correctly. Dominic did a great job on keeping me informed about my car More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review, Barbara! We are pleased that Dominic could get you in and get your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Tyler and the team may serve you again!

January 10, 2024

Selena Sooklall greeting me as I drove in for my appointment. She was quick and professional in checking me in and let me know how long the service would take. Her time estimate was spot on and I More

by g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Jan 10, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Kirk this positive review! We are happy to hear that Selena made this experience with us successful. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 09, 2024

We actually saw a car on line that we were interested in. I called and set an appointment. They assigned us to Darryl Mercer. He handled the process professionally. During the visit the General Manager Mit More

by KcJohnT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The financial women who tool care of us isn’t listed , Mitchell Axelrod, Darryl Mercer
Jan 10, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review and recommendation! We are happy to hear that Darryl and the team could provide you with the quality care that you so much deserve. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

January 04, 2024

The service advisor I worked with Selena Sooklall was super professional and informative. The process was efficient and I liked the overall vibe of the service department. The cashier, didn’t catch her n More

by Matthew.rini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Jan 05, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating for Selena! We are glad that our team could get your automotive needs taken care of. If there is ever anything more that we may help you with, please do not hesitate to let us know.

January 04, 2024

Perfect service experience with Timothy Kubow. Courteous, skilled and efficient. Kept me informed frequently as I waited for repairs. More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Spitzer Buick GMC Parma responded

Timothy and the team are happy to be apart of making your experience a great one! Thank you for the feedback and please contact us if anything.

January 04, 2024

The dealership has changed ownership, but many of the former employees remain, and they continue to provide excellent service. Our former saleman has a new position in the agency, so we used the man that More

by Loren Eisner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Mitchell Axelrod
Jan 05, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this wonderful review! It's wonderful to know that Kelly could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 04, 2024

service staff was very courteous, kind and informative during my appointment. Overall was timely and pleasant. More

by ROETHEL6552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Axelrod, Justin Lanham, Selena Sooklall
Jan 05, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive feedback! We are glad that our team could provide you with a smooth and efficient experience. Please contact us if anything!

January 03, 2024

Dealership was very friendly. Steve Cseke did a good job at trying to get me the best deal. More

by queenb1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Karen Harris
Jan 03, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! We appreciate your business and are pleased that Steve could be of great assistance to you! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your future automotive needs!

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