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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
679 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 679 reviews

January 23, 2024

My experience with the dealership is McKoy was very knowledgeable of the vehicle. He did amazing work in giving us the best deal. He was very kind and helpful throughout the process. More

by JULIObezares99
Recommend Dealer
Yes
Employees Worked With
Mckoy Kendrick
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Jan 23, 2024 -

Spitzer Buick GMC Parma responded

It is our pleasure to serve you in any way possible, and Mckoy is pleased to make your recent visit as efficient as possible! We appreciate you taking the time to share this excellent review, and we wish you the safest of travels until we meet again!

January 23, 2024

Kept me informed, always pleasant Done Spent time with me to ensure I understood what was going on with my tires More

by #medicalmutual
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 23, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your incredible review! Your satisfaction means so much to us, and we are thrilled that we could provide you with the top-quality experience that you so much deserve! Safe travels until next time.

January 23, 2024

Good coupon and needed the oil change. Will return Always pleased with the work and the wonderful staff More

by vfac6973
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 23, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are always happy to provide you with remarkable care of you throughout your visit! If there is anything more that the team may help you with, please do not hesitate to let us know. We look forward to serving you again in the future!

January 23, 2024

I had a great experience dealing with Brett the sales manager, he has helped me out alot. So far i like my truck except the 4 wheel drive didn't work when we had our first snow defective part? The only o More

by cablecareddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lanham
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Jan 23, 2024 -

Spitzer Buick GMC Parma responded

Congratulations on your new truck! We are overjoyed that Brett could be of assistance to you and ultimately get you into your vehicle. Thank you for taking the time to leave this kind recommendation, and please contact us if you have any further questions.

January 20, 2024

I was very pleased with my visit. Alexrod did my repairs for years but my experience with Spitzer was so much better. My service advisor was great! Thank You Tim Kubow at was a pleasu More

by d.lipiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review and recommendation! Offering quality and efficient service is so important to Tim and the team. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 19, 2024

From the moment I walked in I was greeted and treated like family. Sales people were zero pressure and requested specifics of the options and was interested in for the truck I was looking for. More

by Clico
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Axelrod
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Jan 19, 2024 -

Spitzer Buick GMC Parma responded

Clico, We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that you were greeted right when you walked in and they gave zero pressure. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

January 18, 2024

My go to place for all vehicle repairs. Tim and the staff are always excellent about communicating. Any repairs needed and are very informative about wait times and details regarding the ap More

by TPHILLIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! Tim and the team are honored to have had the opportunity to work with you, and make your experience with us an all-around success. We wish you the safest of travels- on behalf of the entire team!

January 18, 2024

Good experience, throughly explained my car issue and price. Gave detailed explanation of my car condition. More

by Cmheim88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Jan 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are happy to hear that our team took great care of you throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to let us know!

January 18, 2024

It was a clean, pleasant environment. Staff was friendly, helpful, and knowledgeable . Good product. Thanks! More

by Clare
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susie Spitzer , Tom Shaffer
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Jan 18, 2024 -

Spitzer Buick GMC Parma responded

Hi Clare, Thank you so much for your positive review! Providing you with top-notch service throughout your visit is always the goal for our team. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 18, 2024

Tom was very helpful when I came in looking for my best vehicle. Good experience overall More

by jasonnrucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Mercer
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Jan 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Jason! Offering quality and efficient service is so important to us, and we are pleased that Tom provided you with nothing less. Safe travels until we meet again!

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