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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
679 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 679 reviews

February 03, 2024

Good communications. Tough repair on a poorly designed manifold that led to a blown rear seal. Your dealer did the best they could under GMC self inflicted issues. I was More

by Gbilyk282
Recommend Dealer
Yes
Employees Worked With
Dominic
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February 03, 2024

Great service Great service despite GMC self inflicted known issues. Appreciated the communication from service More

by Gbilyk282
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
Feb 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

February 03, 2024

Every encounter wether on the phone was professional & courteous. Kept me informed. Excellent service More

by TERRIANNB1
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2024

Got there at 9:30am didn't leave out till 3pm Too long of a wait time with no communication More

by Zhariahorn3201
Recommend Dealer
No
Employees Worked With
Tim
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February 01, 2024

Tim the service writer i had always been great to me! Very knowledgeable respectful just a class act! Thank you Tim! More

by Tezee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Spitzer Buick GMC Parma responded

Tezee, Thank you so much for leaving Tim this positive review! We are glad to hear that Tim took great care of you and your automotive needs. We are happy to know that he was very knowledgeable and respectful. Please do not hesitate to let us know how we may be of further service to you.

January 31, 2024

Very good. Everything went smoothly, from the time I arrived through to the completion of the service. More

by PAHESSLER
Recommend Dealer
Yes
Employees Worked With
Dominic Difino.
Report | Print
Feb 01, 2024 -

Spitzer Buick GMC Parma responded

Providing impeccable and quality service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that everything went smoothly from start to finish. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 31, 2024

Very good. Everything went smoothly, from the time I arrived through to the completion of the service. More

by PAHESSLER
Recommend Dealer
Yes
Employees Worked With
Dominic Difino.
Report | Print
Feb 01, 2024 -

Spitzer Buick GMC Parma responded

Providing impeccable and quality service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that everything went smoothly from start to finish. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 30, 2024

Tim Kubow was great work with. He was helpful and kept me informed of what was going on. Everyone who works there was so nice. More

by GMC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Spitzer Buick GMC Parma responded

We are so glad that Tim could provide you with a smooth and efficient experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels.

January 30, 2024

Very professional and friendly Great job and everyone was very nice outstanding experience thank you More

by MFB97709
Recommend Dealer
Yes
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are here to always provide you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 29, 2024

Great The service department at Axelrod, now Spitzer always takes great care of my vehicle. The waiting room allows me to work remote while there making it very convenient. More

by Sonia
Recommend Dealer
Yes
Employees Worked With
Selina and service
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Sonia! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

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