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Spitzer Buick GMC Parma

Parma, OH

4.5
679 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 679 reviews

February 05, 2024

Smooth and easy experience, very nice salesman and finance people Staff was very accommodating and worked with my schedule More

by angie.smith1003
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Angie, Thank you for sharing your positive experience with us! We are glad that our team provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

February 05, 2024

Pleasant, informed and got the job done. Waiting room was pleasant and relaxing and the oil change took a reasonable amount of time. More

by ALPAK4
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
Feb 06, 2024 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you!

February 05, 2024

Very welcoming, comfortable atmosphere. No pressure and listened to my needs/requests. I love my dealership More

by JAFARKAS
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Providing a smooth, pressure-free experience is always our goal, and we are glad that our efforts met your satisfaction. We thank you for your excellent review and we hope for an opportunity to work with you again! Safe travels!

February 05, 2024

It was good with the exception that after my trust was serviced it was smoking under the hood for the trip home. Thinking it was some oil that had spilt I didn't check it. Then the next day it was doing i More

by ORANLEWIS128
Recommend Dealer
Yes
February 04, 2024

Service was completed (took a long time, was given a discount) when it was finished I was told that my truck was ready and washed. When I went to my truck it was not washed. I could have said something More

by timo6924
Recommend Dealer
No
February 04, 2024

Worked hard to solve problems. Everyone was very nice and helpful. Work completed on same day. More

by SCOTT.BELZ
Recommend Dealer
Yes
Employees Worked With
Ron. Service manager
Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

February 04, 2024

Everything went smooth and did not have to wait to long And staff are friendly More

by jmb1015
Recommend Dealer
Yes
Employees Worked With
Selena M Sooklall
Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

February 03, 2024

Immediately made to feel welcome. All employees were very friendly. They took their time to go over everything I was concerned about and questioning. More

by nllesh31843
Recommend Dealer
Yes
Employees Worked With
Darryl Mercer And Susie Axelrod ________ I don't remember Susie's last name, but she was Great and answered all of my financial questions. Darryl was very well informed about the vehicle that I was interested in and purchased!
Feb 05, 2024 -

Spitzer Buick GMC Parma responded

We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they made you feel welcomed and was very friendly. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

February 03, 2024

They didn't fix the seat in my wife's truck it been back a few times More

by TONYSEARLES88
Recommend Dealer
No
February 03, 2024

Very good work, done as I requested Car was set up very nicely for long highway drive into Canada More

by Ggoudreau
Recommend Dealer
Yes
Employees Worked With
Rob, service mgt
Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team took great care of you and your vehicle. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!

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