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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
679 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 679 reviews

February 09, 2024

Hopefully things will improve. Waiting on a more favorable response for my patience in allowing time for me issues to be rectified More

by leenynicole
Recommend Dealer
Yes
Employees Worked With
Travis
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February 08, 2024

Had a check engine light on. Part was ordered and was called back for the installation. More

by LIBBYFEARON
Recommend Dealer
Yes
Employees Worked With
Tim in Service
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Feb 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 08, 2024

Excellent service see department. The work was done in the time expected. They even washed my car for me. Highly recommend! More

by davidmolnar6391
Recommend Dealer
Yes
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Feb 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating, David! We are happy to hear that our team took great care of you throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to let us know!

February 07, 2024

I had an appointment at 2:00 and I was there till almost 4:00 and they knew I was waiting for my vehicle More

by MEANJEAN89
Recommend Dealer
No
Employees Worked With
Service department
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February 07, 2024

Excellent service and reasonable wait time. Selena explained work that needed to be done on rear brakes. More

by RCANSLER
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Feb 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with Selena! We are delighted that she could provide you with 5-star service. Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 07, 2024

I was not communicated with timely about the diagnosis of my vehicle. I understand they had someone walk off the job that day. So I can understand it not being a regular day. So I will give the dealership an More

by mrskelleymoore
Recommend Dealer
Yes
Employees Worked With
Dominic
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February 07, 2024

The appointment took longer than I expected. I didn't get a car wash which I expected. More

by SALLY.MAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 06, 2024

Friendly,helpful! Communicative. Timely. Available. Understanding I was assisted when first arriving. I was respected for wanting to explore all of my options More

by KIMRN5
Recommend Dealer
Yes
Employees Worked With
McCoy Kendrick
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

February 06, 2024

Efficient. On time. Kept me up to date on everything. Pleasant staff. I will keep coming back. From our Sales person Steve through financing and now service has More

by davasarab
Recommend Dealer
Yes
Employees Worked With
Service manager
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! Providing quality and efficient service is so important to us, and we are thrilled that Steve's and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to continue providing you with our best care in your visits to come!

February 06, 2024

The shop was very clean. The check in process was professionally done. I am very satisfied with this service department. More

by MESTERGALL
Recommend Dealer
Yes
Employees Worked With
Selena Sooklal
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Feb 07, 2024 -

Spitzer Buick GMC Parma responded

Offering 5-star service is always our goal, and we are pleased that our efforts met your satisfaction. If there is anything that you would like to discuss further, please be sure to give us a call. We are always happy to assist you in any way possible. Thank you!

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