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Spitzer Buick GMC Parma
Parma, OH
679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 679 reviews
Verified Customer
February 11, 2024
Sales consultant Tom Reppucci was excellent to work with. Very patient and knowledgeable with our questions and a very nice man. Also Susan with Finance was very helpful and took the time to educate my dau Very patient and knowledgeable with our questions and a very nice man. Also Susan with Finance was very helpful and took the time to educate my daughter with future purchases. More
by Laura
Employees Worked With
February 11, 2024
Everyone was super helpful and respectful. I have a car that fits my needs and is within my budget and is reliable and gets excellent mileage. And I had my car in good time. I did not spend to I have a car that fits my needs and is within my budget and is reliable and gets excellent mileage. And I had my car in good time. I did not spend too much time waiting. More
by RuthMorris71767
Employees Worked With
Taylor
February 11, 2024
From scheduling to checking in then checking out it was smooth and efficient. I asked Selena to utilize a coupon and she applied to my service as requested. smooth and efficient. I asked Selena to utilize a coupon and she applied to my service as requested. More
by GRODZIKH
Employees Worked With
Selena
February 10, 2024
Selena met me as I drove in for service. What impressed me was she listened. She also seemed concerned. I have never had that when the dealer was Axelrod. When the service was complete, she What impressed me was she listened. She also seemed concerned. I have never had that when the dealer was Axelrod. When the service was complete, she advised me as to what the problem was asked me if there was any questions she could answer if I had any other problems that she could help me with she didn't just try to get me out of the dealership and say next person there I thought that was a nice touch, Selena is excellent representative of the dealership. More
by Gizmo
Employees Worked With
Selena Sooklall
February 09, 2024
Double charged for diagnostics, so had to pay $600 for about $110 in parts. I had to bring the vehicle back because the bad part was missed the first time. Disappointed. about $110 in parts. I had to bring the vehicle back because the bad part was missed the first time. Disappointed. More
by MIKE.DAIUTO
Employees Worked With
Dominic
February 09, 2024
The service dept told my wife the coupon had expired. She asked if they had a new one, they said no. We paid full price. Could have gone somewhere else and paid less. Will keep that in mind next time and She asked if they had a new one, they said no. We paid full price. Could have gone somewhere else and paid less. Will keep that in mind next time and when getting quotes for the brake work that we will need soon. More
by MITCH_MINTZ
February 09, 2024
Tim Kubow took the time to look for my extended warranty when other dealership did not saving me money on repair work that I already paid for. Thanks it was very appreciated. Will be coming back to Tim if when other dealership did not saving me money on repair work that I already paid for. Thanks it was very appreciated. Will be coming back to Tim if any issues occur on my truck. More
by Jmb4767
Employees Worked With
