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Spitzer Buick GMC Parma

Parma, OH

4.5
678 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 678 reviews

November 05, 2024

Supposedly a multi point inspection was performed. But in my opinion, I do not believe it was because my tire pressure was not reset to the proper amount had to return to the dealership to have that c More

by STEVEKRASNOSKY1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

A multi point inspection was supposedly performed, but it was not in my opinion. Because my tire pressures were not reset to the proper p. Yes. I had to go back to the dealership. More

by STEVEKRASNOSKY1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Handled in a timely manner. Very Pleasant people to deal with. facility was very clean! More

by JLK332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! Offering quality and efficient service is so important to us, and we are delighted to hear that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Take care!

November 03, 2024

The staff is friendly polite and helpful. Waiting area is good, and comfortable to wait at during a service. See you again thanks. More

by MIKE@MPIZZUTI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Spitzer Buick GMC Parma responded

Mike, thank you for your wonderful review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels- on behalf of the entire team!

November 03, 2024

Had a wonderful experience! All employees we dealt with were so nice, helpful and knowledgeable! Thank you! More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are pleased to hear that our team was both kind and helpful throughout your visit. We wish you safe travels and we hope for an opportunity to work with you again!

November 03, 2024

Very Nice people that give good Service. I recommend them for your service repairs also buying your next vehicle. More

by SMITH5060T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

November 02, 2024

I was in for a software update, Dominic was friendly and asked if there was anything i needed while there. The update was pretty quick and my vehicle came back to me spotless. More

by PETEBONANNO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Dominic provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 01, 2024

This dealership service department is excellent. I always get honest answers to my concerns regarding my car. They do not oversell as some places do. More

by DIZZYISSY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are happy to hear that our team consistently takes great care of you. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 01, 2024

I was able to get an appointment for my day off to have my service completed for the recall. More

by DEEDA409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Spitzer Buick GMC Parma responded

We appreciate your kind review and we are happy to hear that our team got your automotive needs efficiently taken care of. Wishing you the safest of travels- on behalf of the entire team!

October 31, 2024

My Oil change was a disaster and ruined my driveway from negligence with service department More

by Jodi Denise~
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett has always been helpful and goes over and beyond as he sold me sold my cars..
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