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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
681 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

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Showing 681 reviews

May 06, 2024

Service /people were great , facilty clean 👌 will be back for future service items take care of vehicle's More

by thomasstupka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Thomas! We are happy to hear that our team could provide you with top-notch service. We hope to see you again the next time your vehicle is ready for service!

May 05, 2024

The appointment we made was kept and on time. The service was excellent and they got us out in a timely manner. More

by lasmith10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 04, 2024

Spitzer goes up and about and about doing the best they can which is excellent I thank you More

by jamesreiss44144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad to provide you with top-notch service. It is our pleasure to assist you in any way possible. Safe travels!

May 04, 2024

Bret is the best sales person I've ever had. I have a lot of respect and trust in him. More

by Brat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Leek and Tom Squid
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Bret provided you with nothing less. Please drive safely!

May 04, 2024

Part ordered 6 weeks ago was the wrong part. Service thinks all we have to do is come back many times and it’s no big deal. More

by DAVIDKLEINPETER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024

My experience at Spitzer was amazing. They were all amazing and made my experience very easy. More

by mariahnichols76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ramic, Steve Cseke, Tom Shaffer
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

May 03, 2024

Did a great job fixing our issue and working with our extended warranty company to get the fix covered. We'll return to them for any future service. More

by TONIBRADLEY.ARKANSAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Neitzel
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. We look forward to serving your automotive needs for years to come.

May 02, 2024

Dominic Difino checked me in and was very pleasant. He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was ver More

by rsmith7044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for leaving Dominic this positive review! We are glad to hear that he took great care of your automotive needs. Please do not hesitate to let us know how we may be of further service to you.

May 02, 2024

FANTASTIC! The service team was awesome! Especially Tim, he has awesome customer service skills.. I will definitely recommend this dealership 😊 More

by COOKIEBAKERTHE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for leaving Tim this fantastic review! We are happy to know that he was very helpful.. Please do not hesitate to let us know how we may be of further service to you.

May 02, 2024

Great. I spent almost $1100 and didn't get my problem fixed. Rear suspension still an issue. And how is it airbags are no longer made! Amazing. And was tol More

by klevelander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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