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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
679 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

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Showing 679 reviews

May 29, 2024

Had an appointment at 10:15am showed up on time and it took 3 hour to get an oil change! Complete xxxxxxxx! More

by Jpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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May 28, 2024

Very good customer service and efficient service no pressure sales would recommend too family and friends!! More

by GOBROWNS2824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving our team this 5-star rating! We hope that you do not hesitate to let us know how we may be of further service to you in the future! Take care!

May 26, 2024

Who was sana's some service. How is hesitant because zach so ride was so great. But I was not disappointed in any way a buy spitzer. I look forward to a long relationship. More

by STEWART.PEGGYANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Stewart! Providing thorough and efficient service is so important to us, and we look forward to serving your automotive needs for years to come. Safe travels!

May 23, 2024

I have been going here for 20 years, best dealer service center in Cuyahoga county. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for continuing to choose our dealership for the past 20 tears, Jon! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. Your positive feedback means so much to us. Please drive safely!

May 23, 2024

They charged me $200 dollars to tell me they didn’t know what the problem was. More

by markbraun7278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Pleasant, professional service. Did a car wash Patient when applying rewards. Warned me that they were a bit backed up More

by marilynnburton1@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Spitzer Buick GMC Parma responded

It is our pleasure to serve you in any way possible. Thank you for the great feedback! Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future.

May 22, 2024

I was very pleasantly surprised with Darryl and his assistance in finding me a car. He was so pleasant and made the process go very smoothly. I don’t think I would have found a car if it wasn’t for him More

by etavolier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Mercer
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May 23, 2024 -

Spitzer Buick GMC Parma responded

Congratulations to you on your ride! Thank you so much for your excellent review. We greatly appreciate the opportunity to work with you, and always happy to make your experience with us top-notch. Safe travels until we meet again!

May 22, 2024

Came in for an oil change and tire rotation I was the third person in had a 8:45 appointment didn’t get out until 11:35 everyone who came in after me left before me l’m still upset I had other things t More

by LiLMack8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Neitzel
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May 20, 2024

Everyone was so helpful and the customer service was amazing, I will be buying from here again in the futire More

by joer3864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if anything!

May 20, 2024

Travis in service is outstanding ! Took my truck ( 2024 GMC 2500 HD ) That for some reason would not start .He called a tow truck right away and started working to find the problem ! More

by PAPASTONE4840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Travis this positive review! Providing top-notch service is so important to us, and glad that his efforts could meet your satisfaction. Please drive safely!

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