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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
679 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 679 reviews

May 31, 2024

Very happy with Spitzer service on my Cadillac XTS. ALL of my service needs will be at Spitzer. Ken Neitzel took care of my needs . Thank you all! More

by markwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Neitzel
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Jun 02, 2024 -

Spitzer Buick GMC Parma responded

Mark, Thank you for your positive review! It is an honor to have your confidence and loyalty, and Ken and the team will certainly continue to provide you with the same 5-star service in your visits to come! Safe travels.

May 31, 2024

I appreciate the online schedule. The service department made some recommendations, and I followed them. My 2-part lug nuts rusted, and they gave me an inexpensive replacement recom More

by DAN.KOSAREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Spitzer Buick GMC Parma responded

Dan, thank you for your positive review! We are glad that our team got your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 31, 2024

They did a awesome job with talking care of my needs of finding me the right car especially Brettt Leek and Kelly sales man thanks so much awesome job and thank you again More

by YARDMASTERSCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star rating! We greatly appreciate the opportunity to work with you, and we are glad that Brett and Kelly provided you with top-notch service. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

May 30, 2024

I purchased my vehicle almost 7 years ago from the Axelrod Family . I have never had my car serviced any where but the dealership . I have akways had a positive experience from sales to service over More

by RHUTCH44130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My thanks to Jodie on service 🙌, & my admiration for Mitch Axelrod is
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Rose, thank you for your positive review! It is an honor to have your confidence and loyalty, and we are so glad that our team consistently provides you with the quality care that you deserve. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 30, 2024

Tom and Suzie made the process very easy. I love my new vehicle. An all around great experience. More

by clrk_krs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Spitzer Buick GMC Parma responded

We are so glad that Tom and Susan could get you into a vehicle that you love- while providing you with a seamless, 5-star experience! It is our pleasure to assist you in any way possible. Thank you and safe travels!

May 30, 2024

They did a great job on my car. I have been coming here for years. I just feel like ever since they turned into Spitzer they have become a little bit more pushy which I’m not a fan More

by STUDIOCEEJAYSALON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Persons name isn’t on here
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May 30, 2024

Good location for me! Tom Repucci makes everything so easy and pain free. Thank you. More

by KELLEY6002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Tom took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 29, 2024

Excellent service provided by Tim. Came by in lounge and updated me on service being performed both time wise and the cost. More

by SKIPOSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that Tim got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 29, 2024

Great dealership! Everyone was friendly and they are knowledgeable. and the process was fast! Would recommend to everyone More

by Alexandra Karp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review, Alexandra! We are honored to have earned your kind recommendation. Wishing you the safest of travels- on behalf of the entire team!

May 29, 2024

McKoy Kendrick is a very personable and honest salesperson. I was going to purchase a different car, and he let me know that the car had a major issue, once it was fully evaluated. This is why I More

by Cathy M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susie A. Woodward
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Cathy, Congratulations on your new vehicle! We are so glad that McKoy could be of valuable assistance to you. We greatly appreciate the opportunity to work with you. Thank you for your positive review. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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